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Technical Support Co-ordinator
4 months ago
At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
A Technical Support Co-Ordinator role is required to support off-aircraft maintenance support at the UK Apache Operational Conversion Unit (OCU). The OCU forms part of the UK Apache Long term Training and Support Service (LTTSS) based at Middle Wallop.
**Duties**:
- Exercising leadership, management, oversight and accountability for individual, or groups of, maintenance tasks within the Operational Conversion Unit (OCU).
- Assuming responsibility for safety, quality, integrity, FOD prevention and tool control/accountability during the assigned task or shift.
- Leadership, management, accountability and oversight for assigned personnel.
- Acting as the link between Supervisors and Technicians and Production Control/managers.
- Training, development and mentoring of assigned personnel.
- Undertaking maintenance signature (‘sign off’) responsibilities in accordance with assigned Authorizations.
- Undertaking such secondary duties and tasks as may be allocated.
- Conducting other tasks and activities that may be allocated from time to time.
- A good communicator, with a demonstrable ability to communicate the organizational, management and technical work requirements to their team/s and to the customer to ensure it is understood, in order that key operational targets are met.
- Capable of providing leadership to their team/s, in order to maintain a scheduled plan, the sequencing and control of demanding workloads, for on time completion, to budget and to the required standard
- Capable of understanding and interpreting Technical Documents, Technical Drawings and/or associated Authorized Technical Publications (ATP’s), to provide guidance to their team/s if necessary
- Demonstrable and proven leadership, capable of adopting appropriate leadership skills/ styles for effective management of their team/s.
**Responsibilities**:
The successful applicant will be part of a small multi-disciplinary Off-Aircraft Support Team of other technicians undertaking technical and maintenance tasks that directly support on-aircraft maintenance at the Apache AH-64E Operational Conversion Unit (OCU). In addition, the individual will both reinforce, and assist teams conducting on-aircraft maintenance when demand is high, as directed by the On-Aircraft Operations Manager. This role is likely to have responsibility for the impartial conduct of Quality and Assurance procedures and tasks on behalf of the Operations Management team. Given the wide scope of potential duties and tasks, this role requires an experienced individual familiar with both the Apache AH Mk1 and with the processes and regulations currently used in UK military aviation support.
**Required Experience**:
- This role requires experience of, and full familiarity with, the Apache AH Mk1 in UK service.
- Experience in a UK military air environment (MAE)
**Preferred Qualifications**:
- A technical or vocational qualification at UK NQF Level 3 or higher
Registration with a Professional Engineering Institution would be appropriate for this role.
**Work Authorization**:
Benefits and pay are determined at the local level and are not part of Boeing U.S. based payroll.
**Security Clearance**: This position requires the ability to obtain a UK security clearance (SC) for which UK residency is required. All information will be checked and verified.
**What Boeing offers you**
As a BDUK employee, you will have the freedom to choose a healthy work-life balance through flexible working arrangements, incentive programmes and access to a range of resources and tools to support your growth and wellbeing.
This includes our industry-leading Boeing Learning Together program which offers generous funding to help you enhance your skills — and learn new ones — at hundreds of accredited colleges and universities across the globe.
The Boeing benefits package goes above and beyond, focusing on your physical, emotional, financial and social well-being. Here’s a snapshot of what we offer:
- Competitive salary and annual incentive plans
- Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
- 23 days plus UK public holidays and a Winter Break between Christmas and New Year.
- Pension Plan with up to 6% employer contribution
- Short Term Sickness: 100% pay for the first 26 weeks
- Long Term Sickn
