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Office Assistant

1 month ago

Ely, United Kingdom CG Swim School Full time

**About us**

We are a small family-run swim school who provide high quality swimming
lessons for all ages and abilities. We offer weekly swimming lessons during
term time, 4-day crash courses during the school holidays, private pool
hires, swimming birthday parties and mermaid/merworld experiences. We
take pride in being adaptable and meeting the needs of our swimmers,
whilst helping them make excellent progress and grow in confidence week
by week. Swimming is not only a fundamental life skill but a great way to
have fun.

**Job Overview**:
They will be based in our office on site, but will need to be in and around the pool area frequently to engage with customers, teachers and maintain general cleanliness and appearance of the facility. They will also need to close the site at the end of the day after lessons have finished (training for this will be provided).

**Responsibilities**:

- Answering phone calls and dealing with customer enquiries over the phone
- Talking to customers in person, building a good rapport with them and making them feel welcome
- Creating and sending out half-termly newsletters
- Managing our social media pages and marketing
- Taking photos / videos of lessons in progress for advertising and for end of term certificates (with customer’s permission)
- Creating certificates for swimmers based on feedback from teachers
- Helping with upkeep of premises, including cleaning, stock take and general tidying
- Closing the premises and pool area at the end of a shift
- Dealing with First Aid incidents and logging these accordingly (training will be provided for this)
- Logging safeguarding concerns in line with company protocol
- Monitoring parking on site to make sure customers are following site rules and are safe
- Additional tasks as required

**Pre-employment Checks**:
CG Swim School is committed to the safeguarding of children and the appropriate checks will be made prior to appointment. These include:

- Enhanced DBS check
- Proof of the right to work in the UK
- 2 satisfactory references

Please be aware, the site is not by accessible by public transport so you will need your
own transportation.

**Job Types**: Part-time, Permanent

Pay: £12.00 per hour

Expected hours: 10 per week

**Benefits**:

- Free parking
- On-site parking

Schedule:

- Monday to Friday
- Overtime
- Weekend availability

**Education**:

- GCSE or equivalent (preferred)

Work Location: In person

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