Trainee Parts Advisor

4 months ago

Monmouthshire, United Kingdom Wessex Garages Full time

We are recruiting an Trainee Parts Advisor & Delivery Driver

A Parts Advisor is a key member of the team is responsible for the smooth running of the parts department, supporting the efficient effective supply of parts to the workshop.

A Parts Advisor:

- Is responsible for ordering, selling and managing stock control on vehicle parts.
- Communicates effectively with both customers, vehicle technicians and other staff members.
- Manages customer complaints in an effective manner.
- Offers Sales/advice for accessories and modifications, as well as advice and guidance for vehicle care, warranty retention and warranty claims.
- Maintain an ordered stock room and locate parts from stock.
- From day one embraces the need to put complete customer satisfaction, as well as commercial awareness, at the centre of everything they do.
- Ensure all health and safety, environmental and recycling policies, plus all internal policies and procedures are adhered to, focusing on customer needs and building upon the professional reputation of the retail facility, reporting any concerns to the manager.
- Undertake all other tasks and activities as requested by the Parts Manager.
- Has effective communication throughout the repair process, both with clients and with other members of the team.
- Displays a good attitude, a positive approach to learning & development and a high level of ambition.
- Delivery of parts to local customers

**Qualifications**:

- GCSE or equivalent English 4 (Equivalent to a C) (Desired)
- GCSE or equivalent Maths 4 (Equivalent to a C) (Desired)
- driving license

**Desired skills**:
Communication skills, IT skills, Team working, Attention to detail, Proactive, Initiative, Manual Skills, Driving License

**Salary**: £10.18-£10.42 per hour

Expected hours: 40 per week

**Benefits**:

- Cycle to work scheme
- Free flu jabs

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Gwent, NP19 4QR: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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