Aftercare Technical Advisor
4 weeks ago
We are looking to recruit for an Aftercare Technical Advisor the successful candidate will be responsible for dealing with after sales activities relating to product warranty and technical support. The role: Support customers and service engineers in the swift resolution of product and system related technical enquiries or warranty claims by phone and email to agreed time scales and to the satisfaction of the end user. To make accurate diagnoses of technical queries relating to warranty claims, product installations and commissioning to manage outcomes through to problem resolution. Provide technical assistance and advice to customers and colleagues to ensure the correct product application and operation. Skills: Knowledge of electrical, mechanical applications and controls systems Diagnostic and problem-solving experience in a technical environment Electrical experience preferably with industrial 3 phase motors, AC/DC drives, D.O.L starting methods, motor insulation testing, controls, and field wiring diagnostics Experience of a technical customer service environment. An ability to deal professionally and tactfully with customers in all situations Excellent customer service and communication skills both verbal and written Ability to negotiate and influence outcomes Computer literate Qualifications HND/Degree standard or with equivalent experience within a technical after sales environment, electrical/mechanical, engineering or related industry. Benefits : Company offers an excellent working environment with superb benefits to include: Company pension scheme - the company will double your pension contributions to a max of 8% of salary Free Life assurance of 5 x P60 earnings Share save scheme - discounted share purchase plan 25 days holiday & bank holidays (33 days) - 4 ½ days needed for Christmas shut down Subsidised staff canteen Working hours are Mon - Thurs 09:00 - 17:00 and Fri 09:00 - 16:30 with ½ hour lunch break each day. 6-month standard probationary period Drug & Alcohol testing standard part of recruitment process Car driver
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Aftercare Technical Advisor
1 month ago
Monmouth, Monmouthshire, United Kingdom Focus Resourcing Full timeWe are looking to recruit for an Aftercare Technical Advisor the successful candidate will be responsible for dealing with after sales activities relating to product warranty and technical support. The role: Support customers and service engineers in the swift resolution of product and system related technical enquiries or warranty claims by phone and...
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Aftercare Technical Advisor
1 month ago
Monmouth, Monmouthshire, United Kingdom Focus Resourcing Full timeWe are looking to recruit for an Aftercare Technical Advisor the successful candidate will be responsible for dealing with after sales activities relating to product warranty and technical support. The role: Support customers and service engineers in the swift resolution of product and system related technical enquiries or warranty claims by phone and...
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Optical Customer Service Advisor
1 month ago
Monmouth, Monmouthshire, United Kingdom Zest Business Group Full time €20,000 - €23,000A full time Optical Customer Service Advisor is required to work for a lens manufacturer based in Caerphilly, Wales within their customer service department. The company provides Optical lenses/glazing services to Opticians all across the country. Optical Customer Service Advisor - Role To resolve all returns queries in a timely, accurate and consistent...
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Optical Assistant
2 months ago
Monmouth, Monmouthshire, United Kingdom Zest Business Group Full timeA full time Optical Customer Service Advisor is required to work for a lens manufacturer based in Caerphilly, Wales within their customer service department. The company provides Optical lenses/glazing services to Opticians all across the country. Optical Customer Service Advisor - Role To resolve all returns queries in a timely, accurate and consistent...
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Optical Assistant
4 weeks ago
Monmouth, Monmouthshire, United Kingdom Zest Business Group Full time €20,000 - €23,000A full time Optical Customer Service Advisor is required to work for a lens manufacturer based in Caerphilly, Wales within their customer service department. The company provides Optical lenses/glazing services to Opticians all across the country. Optical Customer Service Advisor - Role To resolve all returns queries in a timely, accurate and consistent...
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Optical Assistant
4 weeks ago
Monmouth, Monmouthshire, United Kingdom Zest Business Group Full time €20,000 - €23,000A full time Optical Customer Service Advisor is required to work for a lens manufacturer based in Caerphilly, Wales within their customer service department. The company provides Optical lenses/glazing services to Opticians all across the country. Optical Customer Service Advisor - Role To resolve all returns queries in a timely, accurate and consistent...
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Environmental Health
4 weeks ago
Monmouth, Monmouthshire, United Kingdom Platform Resourcing Full timePlatform Resourcing are working in partnership with a Manufacturing Business based in Cardiff who are looking to employ a permanent Environmental, Health and Safety Manager to support the Operational Management team to raise and maintain a high level of health and safety in line with the Health and Safety objectives. This key role will be responsible for the...
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Environmental Health
4 weeks ago
Monmouth, Monmouthshire, United Kingdom Platform Resourcing Full timePlatform Resourcing are working in partnership with a Manufacturing Business based in Cardiff who are looking to employ a permanent Environmental, Health and Safety Manager to support the Operational Management team to raise and maintain a high level of health and safety in line with the Health and Safety objectives. This key role will be responsible for the...
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Environmental Health
1 month ago
Monmouth, Monmouthshire, United Kingdom Platform Resourcing Full timePlatform Resourcing are working in partnership with a Manufacturing Business based in Cardiff who are looking to employ a permanent Environmental, Health and Safety Manager to support the Operational Management team to raise and maintain a high level of health and safety in line with the Health and Safety objectives. This key role will be responsible for the...
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Orthodontics Clinical Specialist
2 weeks ago
Monmouthshire, United Kingdom Straumann Group Full timeJOB DESCRIPTION About Straumann The Straumann Group unites global reach, experience and innovation with passion and a commitment for uncompromising quality, making enhanced dental healthcare available and accessible to customers and patients around the globe. The group unites global and international brands that stand for excellence, innovation, and...
