Meetings & Events Supervisor

6 months ago

London, United Kingdom Thistle Full time

**Meetings & Events Supervisor**:
**Contract Type** - Permanent
39 hours per week

**Employment Type** - Full TimeThe 4 star Thistle Marble Arch, located just off Oxford Street and a short walk from the West End and Hyde Park is the latest addition to Thistle Hotels. With 692 stylish and spacious bedrooms, the latest technology and 13 meeting rooms, join an exciting and vibrant team to help deliver an excellent guest experience.

**The Role**:
We are looking for team members with experience within Meeting and Events operations to take the next step as Meeting & Events Team Leaders. Our Team Leaders are responsible for the supervision of our team members for the duration of a shift.

This role would suit an experienced Meeting and Events Team Member who is looking for a new challenge. You will need to be enthusiastic and personable with a genuine passion for delivering quality service and hospitality.

You will support the M&E Operations Managers with the daily running of the M&E Operations department, providing guidance and motivation for the team in order to ensure smooth service delivery. As well as this, you will be empowered to get to know your guests and ensure that you take the necessary steps to personalise their stays and build loyalty.

As with all of our roles, there will be a multiskilled element to your job and you will be able to adapt to work in other relevant departments to enhance the guest experience and to support your own development. This is a great opportunity to make an impact which could ultimately lead to further career progression within the wider Clermont Hotel Group.

**What we look for**:

- Previous experience in a customer facing role within a Meeting & Events Operations department
- Passionate about delivering the highest levels of service with a desire to learn, work hard and progress
- Comfortable in a front line role facing the public
- Empathetic and able to build relationships
- An open personality who is relaxed and natural in their interactions
- Accurate with good attention to detail
- Demonstrable desire to pursue a hospitality career
- Able to work effectively as part of a team
- Previous experience in a fast paced service environment

**What's in it for you?**:

- Great development opportunities
- Discounted rates on Advert Reference: 3552303

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