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Client Services Representative
2 weeks ago
This permanent, Client Services Representative job in Farnborough is ideal for individuals with experience in providing high standards of customer service within a fast-paced environment.
Our client is an award-winning financial services business, so it is important you have an interest in this industry. The types of enquiries will include:
- Pension scheme members, and existing financial planning clients wishing to arrange appointments;
- Previous clients enquiring about previous business they have done
- Making outbound (GDPR compliant) calls to clients and prospects of the back of marketing campaigns with intention of booking appointments
- Rearranging appointments
- Other general enquiries
Our client believes in supporting career progression for their team members. Therefore would help support you with industry qualifications through CII Level 4 Diploma, if this is of interest to you.
**Client Services Representative Requirements**
- Essential - have 5 GCSE’s grades A*-C/9-4, including Maths & English
- Essential - have an excellent telephone manner, be able to relate to people and not get flustered in conversations
- Desirable - individuals with Business related degree (or equivalent)
- You must be confident using Microsoft Word and Excel
**The Company**
This multi-award winning, people focused business is a well-respected Independent Financial Advice firm. Based in Farnborough, they have a relaxed working environment. You will be joining their Client Liaison team of 9
**Client Services Representative Benefits**
- Salary of £25,000 - £28,000 plus Private Medical Insurance, Income Protection, Life Assurance, Critical Illness cover and Pension scheme 6% Employer, 3% Employee
- Social committee organise regular events and 1-day annual allowance for Charity work
- 35 hours per week, Monday to Friday
- 7 hours per day with 1 hour for lunch, with the team working on a rota basis to take calls between 8:30am - 5:30pm
- Working from their head office
**Location**
Farnborough, Hampshire
- **Liability and Disclaimer**_
- Whilst Premier Jobs UK uses all reasonable efforts to ensure the information contained in our adverts including any salary, benefits or on target earnings are accurate, we give no representation or warranty in respect of such information. No liability is accepted by Premier Jobs UK for any loss or damage which may arise out of any person relying on or using any information_
**Job Types**: Full-time, Permanent
**Salary**: £25,000.00-£28,000.00 per year
**Benefits**:
- Company events
- Company pension
- Life insurance
- On-site parking
- Private medical insurance
- Shuttle service provided
- Work from home
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Farnborough, Hampshire: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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