![North Wales Music Tuition Centres](https://media.trabajo.org/img/noimg.jpg)
Trainee Office Administrator
2 weeks ago
The role includes, but is not necessarily limited to:
Dealing with online and telephone enquiries in a respectful, patient and friendly manner
Follow instructions and procedures
Having keen attention to detail
Ability to multitask and be pro-active under pressure
Ability to adapt and be flexible in unusual situations
Ability to build good working relationships with people from all backgrounds
Keeping accurate records; pupil and applicant profiles, tutor timetables and exam information
Taking bookings for lessons by selecting an approriate tutor, time and place
Processing invoices and registers
Booking and taking payments for exams, liaising with Board representatives as appropriate
Liaising with tutors as regards willingness to accept new pupils and their current availability
Processing bank transactions and accepting and processing payments as and when required by telephone
Be able to work well unsupervised but always responding quickly to any requests by the CEO
Have competent IT skills including use of Microsoft Office suite: Outlook is essential
Have excellent organisational skills and the ability to prioritise at busy periods.
Have previous office experience with a willingness to learn new skills over a period of time.
**Job Types**: Part-time, Permanent
**Salary**: From £10.50 per hour
Expected hours: 8 - 12 per week
**Benefits**:
- Flexitime
- On-site parking
Application question(s):
- Are you happy to have pre-employment training?
What are the key elements of customer service?
What is your greatest strength and weakness?
Are you competent with Microsoft, Office 365, Excel, Access?
Are you able to work under pressure and yet give attention to detail?
Are you self-motivated and willing to expand knowledge on a daily basis?
Where do you envisage being in 5 years time?
Do you have any experience of: advertising and promotions, organising concerts, Giftaid, handling accounts?
Are you a clear speaker with an excellent telephone manner?
Why do you want to work for this particular organisation?
Do you have any knowledge of musical instruments or training?
- Are you able to be flexible with days/hours of work if required from time to time?
- Why do you think you will be a good fit for us?
**Education**:
- A-Level or equivalent (required)
**Experience**:
- Administrative: 5 years (required)
Licence/Certification:
- Driving Licence (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
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