Office Administrator

4 months ago


Colwyn Bay, United Kingdom North Wales Music Tuition Centres Full time

A loyal and friendly admin assistant is needed for:
Dealing with online and telephone enquiries in a respectful, patient and friendly manner.

Keeping good records at all times.

Understanding teachers timetables ,updating any changes immediately.

Taking bookings for lessons by selecting an approriate tutor, time and place.

Liaising with tutors as regards willingness to accept new pupils and their current availability

Accepting payments as and when required by telephone.

Be able to work well unsupervised but always responding quickly to any requests by the CEO.

Have a clear speaking voice with excellent people skills

Have competent IT skills including use of Microsoft Office, Word, Excel..

Have excellent organisational skills and the ability to prioritise at busy periods.

Have previous office experience with a willingness to learn new skills over a period of time.

**Job Types**: Part-time, Permanent
Part-time hours: 8 per week

**Salary**: From £10.50 per hour

**Benefits**:

- Flexitime
- On-site parking

Schedule:

- Flexitime

COVID-19 considerations:
All users of the building are requested to use sanitizing gel and wipes which are provided. Also to keep the office well ventilated.

Application question(s):

- Are you happy to have pre-employment training?

What are the key elements of customer service?
What is your greatest strength and weakness?
Are you competent with Microsoft, Office 365, Excel, Access?
Are you able to work under pressure and yet give attention to detail?
Are you self-motivated and willing to expand knowledge on a daily basis?
Where do you envisage being in 5 years time?
Do you have any experience of: advertising and promotions, organising concerts, Giftaid, handling accounts?
Are you a clear speaker with an excellent telephone manner?
Why do you want to work for this particular organisation?
Do you have any knowledge of musical instruments or training?
- Are you able to be flexible with days/hours of work if required from time to time?

**Education**:

- A-Level or equivalent (required)

**Experience**:

- Administrative: 5 years (required)
- PR or HR Skills: 5 years (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person


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