Customer Service Representative

4 weeks ago

Chester, United Kingdom OBS Recruitment Full time

We are searching for Customer Service Representatives for major client based at CH41 1LH.

We are seeking applicants from a wide range of previous industries including Hospitality/Retail/Customer Service/College or even those looking for a new challenge. If successful, you will be representing one of the UK’s leading investment and savings companies. You’ll be joining a well-trained and dedicated team of people within the financial sector.

**Pay Rate**: £10 per hour
Full Time 40 Hours
**Shifts**: Between Monday-Friday: 8am-8pm | Sat & Sun: 8am - 6pm

**Responsibilities**
- Responsible for handling high volumes of inbound customer service calls to the department
- Required to undertake a number of security pre-screening questions with customer due to financial nature of the calls.
- Handling a variety of customer requests, opening new accounts, closing accounts, transferring funds, re setting passwords and all other back office associated administration
- Assisting customers with general enquiries and helping them use online services assisting them to help them manage accounts with ease.
- Always deliver top quality customer service and to maintain a friendly and professional approach to your customers and their needs at all times.
- Updating customer accounts and liaising with other departments
- Promote a positive and professional image of the Company to clients and others at all times by adhering to Company policy and procedures.

**Benefits**
- Weekly Pay: £10 per hour
- Full Time 40 Hours
- Monday-Friday: 8am-8pm | Sat & Sun: 8am - 6pm
- Holiday accrual (based on hours worked each week)
- Client within easy reach of local transport links
- Free parking available on site
- On-site subsidised canteen
- Training for 4 weeks consisting of a mix of classroom and on the floor training support (paid for the hours)
- Progression available onto other roles within the company

For more information please contact us on 01429 717000, Option 1

**Salary**: From £10.00 per hour

Schedule:

- Day shift
- Overtime

Supplemental pay types:

- Bonus scheme

Application question(s):

- Are you currently unemployed?

Work authorisation:

- United Kingdom (required)

Work Location: In person

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