Clinical Effectiveness Facilitator

2 weeks ago


London, United Kingdom NHS South East London Integrated Care Board Full time

The Clinical Effectiveness South-east London (CESEL) programme provides evidence-based systematic improvement methodology processes and resources across south east London, to support GP practices to improve health outcomes and reduce health inequalities for the local population.

You will have exceptional stakeholder engagement and communication skills; able to build strong relationships with a portfolio of local general practice teams and PCN’s, as well as the multi-professional clinical effectiveness team; to deliver a programme of work that supports general practice.

You will be knowledgeable and passionate about quality improvement, and able to embed a range of methodologies, resources and best-practice ways of working across general practice. You will also have experience of local practice clinical systems (e.g. EMIS) and producing data reporting outputs.

The post/s are offered on a fixed-term or secondment basis, initially until 31 March 2024 (due to the current funding arrangements). Part-time and full-time applicants welcome. The team are especially keen to hear from staff who currently work in a primary care setting or provide support to general practice teams in south-east London.

The post holder will support the implementation and delivery of the clinical effectiveness programme, which will embed systematic improvement processes across SEL, working with Primary Care Networks (PCNs) to support GP practices to provide the best possible health outcomes for residents across SEL.

The programme will bring population health management and learning together to form the basis for personal, organisational and system development, and continuous improvement in outcomes.

The post-holder will be required to work on their own initiative and is responsible for the delivery of a first-class business support service to the CESEL Programme.

The South East London Integrated Care System (ICS) brings together the health and care partners that serve our vibrant and highly diverse populations resident in the London boroughs of Bexley, Bromley, Greenwich, Lambeth, Lewisham and Southwark - our Places.

Our partnership brings together six local authorities, over 200 general practices (operating within 35 Primary Care Networks), Guy’s and St Thomas’ Hospital NHS FT, King’s College Hospital NHS FT, Lewisham and Greenwich NHS Trust, South London and the Maudsley Mental Health FT and Oxleas FT. Importantly, the ICS seeks to be connected to the communities we serve (circa 1.92m residents) and work with the widest possible range of community, voluntary and third sector groups and organisations in each borough. The reach of our NHS provider portfolios extends beyond the borders of the ICS, across London, the south of England and nationally for some services.

Please see attached JD for further details
1.

**Responsibilities**:
This role description is only an outline of the tasks, responsibilities and outcomes required of the individual. The job holder will carry out any other duties as may reasonably be required by their line manager.

The role description describes responsibilities as they are currently required. It is anticipated duties will change over time and the job description may need to be reviewed in the future.

The post-holder/s will;
- work in collaboration with the borough-based clinical lead/s to implement and embed quality improvement resources and methodologies that provide support to local practices and enable practice staff to provide the best possible care to their patients
- draw on their excellent facilitation skills to support the practice to embed best-practice but also help to build a cultural of peer support and learning that will inform local best practices across PCNs and borough landscape and help to reduce variation across general practice
- develop improvement plans for each member practices, building strong relationship with local practice managers and their clinical teams and providing facilitation, advice and support to member practice to help practices and PCNs to identify and deliver local quality improvement objectives
- work closely with the multi-professional and multi-agency clinical effectiveness team to inform local benchmarking and prioritisation for the clinical effectiveness programme
- provide technical advice and support across practices and PCNs to support effective utilisation of GP system resources (e.g. EMIS) and be able to shape the development of local searches, templates and protocol alerts.
- coordinate, manage and lead practice engagement meetings and visits, designed to understand local challenges, describing quality improvement priorities and to implement best-practice using clinical effectiveness resources and methodologies
- produce and analyse performance data and capacity and demand data, assess projects and identify areas for collaborative working
- be confident in supporting change management, encouraging innovative practice and develop methods of test



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