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Luxury Cruise Consultant

4 months ago

Glasgow, United Kingdom Succeed Recruitment Solutions Full time

**Would you like be a part of one of the UK’s leading luxury cruise agencies? If you have a passion for travel and a background in sales and customer service gained within the cruise or travel sector, we'd love to hear from you**

On offer is a competitive salary plus excellent, uncapped earning potential and benefits including regular, luxury cruise fam trips and concession towards your own cruise holiday of up to £1,250 per year.

**Role of Luxury Cruise Consultant**:

- Building rapport with new and repeat customers, listening to their needs and helping them find the best cruise holiday for them
- Selling cruise holidays for all partner cruise lines
- Tailor-making cruise holidays for our customers, by adding flights, hotel stays and land tours to the customer’s requests
- Giving exceptional as standard customer service from first enquiry, to booking to after booking service - creating repeat customers, and building your own customer database
- Taking responsibility for your customers, answering queries, and helping them at any stage of the booking process
- Achieving sales, conversion, and productivity targets
- Using your personal travel and cruise knowledge and experience to show that you are a cruise expert to gain repeat customers

**Skills required for the role**:

- A high level of customer care and sales experience gained within the travel or cruise sector
- Confidence and personality to build rapport quickly and communicate seamlessly with luxury customers
- Passion and enthusiasm for cruising, selling luxury cruises and building your own repeat customer base
- Experienced salesperson who thrives on reaching and exceeding targets
- Ability to offer a high touch, personalised service to customers
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