Customer Service Advisor
6 months ago
**THIS ROLE WILL BE REQUIRED TO WORK 5 DAYS OVER MONDAY - SATURDAY and BETWEEN THE HOURS OF 7AM - 7PM**
**Role overview**
An exciting opportunity has arisen to join our highly successful and growing company as a Customer Service Advisor. As a key member of our Customer Service Team, you be at the forefront of providing an excellent customer service to our customers. You will communicate with internal and external stakeholders ensuring you follow company policy and procedures to provide our customers with an efficient and first-class service.
**Key Responsibilities**
- Be the first point of contact for our customers with taking/loading orders and enquiries.
- Liaise account administration to relevant departments in a timely manner
- Support external sales with customer enquiries, including products and pricing
- Checking website orders and confirm for processing
- Contact customers regarding preorders and stock availability
- Check driver dashboards for stock availability and rearrange delivery if necessary for stock due in dates
- Outbound promotion calls
- Taking payments from customers via phone
- Ensure our customers are receiving an efficient and excellent level of service
- Supporting the business with sales and administration duties as required
**Person Specification**
- At least a grade C/4 GCSE or higher qualification
- Good level of spoken and written English
- Knowledge of IT systems including Office 365 software
- Excellent listening skills
- A conscientious and proactive approach to duties
- Flexible working attitude
**Job Types**: Full-time, Permanent
**Salary**: £24,000.00 per year
**Benefits**:
- Company events
- Company pension
- Employee discount
- On-site parking
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
**Education**:
- GCSE or equivalent (required)
**Experience**:
- Customer service: 2 years (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Reference ID: DWCSA
-
Customer Service Advisor
6 months ago
Ramsgate, United Kingdom New Appointments Group Full timeOur established client in Manston is looking for a Customer Service Advisor with immediate effect.- Due to the location of the site you will need to have your own transport. - Full training and support will be provided and while training you will be working Monday to Friday. - Whilst training you will work Monday to Friday. On completion of training, you...
-
Customer Service Representative
4 weeks ago
Ramsgate, Kent, United Kingdom Pavers Shoes Full timeWe are seeking a highly motivated Customer Advisor to join our team in Ramsgate Garden Centre. This is a part-time opportunity to work 12 hours over 3 days per week, with good availability required for weekend and weekday shifts.As a Customer Advisor, you will be the face of our brand, delivering exceptional customer service and providing knowledgeable...
-
Mortgage Advisor
6 months ago
Ramsgate, United Kingdom The New Homes Group Full timeMortgage Advisor Mann Estate Agency are looking for a Mortgage and Protection Advisor to join them in Ramsgate. We are looking for an exceptional person who has the skills, attributes and drive to improve our customers experience throughout the mortgage process. You will need to be adaptable, self-motivated and comfortable working in a fast...
-
Customer Service Adviser
6 months ago
Ramsgate, United Kingdom Hiring Green Energy Full timeCustomer Service Representative **Responsibilities of the role** - communicating either face to face or via telephone to deliver a funding allowance to help update their properties - Engaging with existing customers - Promoting the company's services and extras - Booking appointments for our services and filing reports of every customer - Dealing with...
-
Customer Service Associate
4 hours ago
Ramsgate, Kent, United Kingdom Trapeze Recruitment Services Ltd Full timeAbout the RoleWe are seeking a highly motivated and organized individual to join our team as a Customer Service Associate with an estimated salary of £22,500 - £28,000 per annum.As a Customer Service Associate, you will be responsible for handling customer inquiries, resolving technical issues, and maintaining a positive relationship with clients.This is...
-
Customer Service Representative
1 day ago
Ramsgate, Kent, United Kingdom Tesco Partners Full timeRole Overview:As a Tesco Colleague, you will be an integral part of our store team, working closely with colleagues to deliver exceptional customer service and achieve business goals. This role offers a competitive salary, flexible working arrangements, and a range of benefits to support your well-being and career development.Main Responsibilities:•...
-
Customer Service Technologist
5 days ago
Ramsgate, Kent, United Kingdom HR GO Recruitment Full timeJob Overview: We are looking for a Customer Service Technologist to join our IT team. The successful candidate will be responsible for providing technical assistance and support to customers, responding to their queries and resolving technical issues in a timely manner.About the Job:The Customer Service Technologist will be the primary point of contact for...
-
Customer Service Ambassador
3 weeks ago
Ramsgate, Kent, United Kingdom Pavers Shoes Full timeYour Key ResponsibilitiesDeliver exceptional customer serviceAdvise customers on shoe care and accessories to compliment their needs, achieving daily KPIs in the processBe self-aware, being able to question, learn, and take responsibility for yourselfBe a team player, maintaining a friendly, engaging, and positive attitude
-
Customer Service Representative
18 hours ago
Ramsgate, Kent, United Kingdom CIH International Housing Group Full timeCompany OverviewMears Group is a leading provider of housing and care services, committed to delivering high-quality support to residents. Our team works tirelessly to ensure that our customers receive the best possible service, and we are seeking a dedicated individual to join us in this mission.
-
Customer Service Team Member
3 weeks ago
Ramsgate, Kent, United Kingdom Tesco Full timeAbout the role We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Team Member in Ramsgate High St Express. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, working effectively with colleagues to meet customer needs, and contributing to achieving...
-
Customer Service Support Specialist
3 weeks ago
Ramsgate, Kent, United Kingdom Trapeze Recruitment Services Ltd Full timeJob SummaryWe are seeking a highly motivated and enthusiastic Customer Service Support Specialist to join our team at Trapeze Recruitment Services Ltd. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients through various channels, including phone, email, and ticketing systems.Main...
-
Health, Safety
6 months ago
Ramsgate, United Kingdom Management & Training Corporation (MTC) Full timeAt MTC, our aim is to provide high quality welfare and support services for vulnerable people across the UK. We empower individuals helping them to make positive changes in their lives. This aim is underpinned by our drive to offer an inclusive and caring culture, with opportunities for development and growth, to our employees. Join us and find out how you...
-
Ramsgate, Kent, United Kingdom Countrywide Full timeAt Countrywide, we are committed to delivering exceptional customer experiences throughout the mortgage process.We are seeking a highly skilled and motivated Mortgage and Protection Advisor to join our team in Ramsgate. As an experienced professional, you will be responsible for building strong relationships with our Estate Agency teams, attracting new...
-
Customer Experience Specialist
1 week ago
Ramsgate, Kent, United Kingdom Entain Group Full timeWe're seeking an experienced cleaner to join our retail team as a Customer Experience Specialist - Cleaning Services. In this role, you'll be responsible for maintaining cleanliness standards and ensuring a positive customer experience.About the Role:Ensure all areas of the store are kept clean and tidy at all times.Work closely with colleagues to achieve...
-
Internal Sales and Counter Sales in Construction
6 months ago
Ramsgate, United Kingdom P Recruitment Full timeFirst and foremost, we always want to recruit talented people that align well with our values and way of working; so whether you’ve never worked in this industry before, or had years of experience with one our competitors, you’re just as likely to be a great fit! A great Sales Advisor will put the customer first, focusing on finding solutions for them...
-
Customer Assistant
7 months ago
Ramsgate, United Kingdom M&S Full time**Summary** Work Pattern Week 1 Sun 10:00-14:00 Mon 09:00-15:30 Fri 09:00-15:30 Week 2 Wed 10:00-14:00 Fri 13:30-18:00 Sat 09:00-15:30 **All the details** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant...
-
Customer Assistant
6 months ago
Ramsgate, United Kingdom Vue Full time**THE TRAILER - THE ROLE** We are looking for Customer Assistants who are passionate about great customer service to join the team here at Vue Thanet. Vue Thanet is a 10 screen cinema and is situated within the Westwood Cross shopping and leisure complex. Ramsgate, Broadstairs and Margate train stations are a short bus / drive away and Stagecoach buses run...
-
Customer Support Executive
6 months ago
Ramsgate, United Kingdom AMETEK, Inc. Full time**AMETEK, Inc**. is a leading global manufacturer of electronic instruments and electromechanical devices with annual sales of approximately $5 billion. At AMETEK, we are committed to a corporate culture that values diversity and fosters a work environment that enables colleagues to develop meaningful and rewarding careers. We consider ourselves responsible...
-
Customer Team Member
6 months ago
Ramsgate, United Kingdom Coop Full time**Customer Team Member** - Location: 94 High Street, Broadstairs, CT10 1JJ- Pay: £12.00 per hour- Contract: 12 hours per week + regular overtime, permanent, part time- Working pattern: varied shifts including late evenings (store closing) and weekends, to be discussed at interview- Full, paid training provided- - You must be aged 18 or over to be a customer...
-
Customer Support Representative
6 months ago
Ramsgate, United Kingdom Wholefood Earth Full time**Location**: Ramsgate Wholefood Earth is seeking a dynamic individual to join our team as a Customer Care Representative. As our company continues to expand, we need someone who excels in providing exceptional customer service with efficiency and professionalism. **Responsibilities**: - Serve as the primary point of contact for all customer inquiries,...