Customer Service Advisor

3 weeks ago


Ramsgate, United Kingdom Drink Warehouse UK Full time

**THIS ROLE WILL BE REQUIRED TO WORK 5 DAYS OVER MONDAY - SATURDAY and BETWEEN THE HOURS OF 7AM - 7PM**

**Role overview**

An exciting opportunity has arisen to join our highly successful and growing company as a Customer Service Advisor. As a key member of our Customer Service Team, you be at the forefront of providing an excellent customer service to our customers. You will communicate with internal and external stakeholders ensuring you follow company policy and procedures to provide our customers with an efficient and first-class service.

**Key Responsibilities**
- Be the first point of contact for our customers with taking/loading orders and enquiries.
- Liaise account administration to relevant departments in a timely manner
- Support external sales with customer enquiries, including products and pricing
- Checking website orders and confirm for processing
- Contact customers regarding preorders and stock availability
- Check driver dashboards for stock availability and rearrange delivery if necessary for stock due in dates
- Outbound promotion calls
- Taking payments from customers via phone
- Ensure our customers are receiving an efficient and excellent level of service
- Supporting the business with sales and administration duties as required

**Person Specification**
- At least a grade C/4 GCSE or higher qualification
- Good level of spoken and written English
- Knowledge of IT systems including Office 365 software
- Excellent listening skills
- A conscientious and proactive approach to duties
- Flexible working attitude

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00 per year

**Benefits**:

- Company events
- Company pension
- Employee discount
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Customer service: 2 years (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: DWCSA



  • Ramsgate, United Kingdom New Appointments Group Full time

    Our established client in Manston is looking for a Customer Service Advisor with immediate effect.- Due to the location of the site you will need to have your own transport. - Full training and support will be provided and while training you will be working Monday to Friday. - Whilst training you will work Monday to Friday. On completion of training, you...

  • Spa Concierge

    2 months ago


    Ramsgate, United Kingdom Your Leisure Full time

    **Role**: Spa Concierge / Customer Service Advisor. **Site**: Your Spa, Ramsgate. **Hours**:32 hrs /pw. **Salary**: £10.63 per hour. We seek an enthusiastic Spa Concierge / Customer Service Advisor to join our Your Spa/Ramsgate Leisure Centre team and share in our vision for everyone within our communities to ‘LiveBetter with Your Leisure’. In return,...

  • Spa Concierge

    3 days ago


    Ramsgate, United Kingdom Your Leisure Full time

    **Role**: Spa Concierge / Customer Service Advisor. **Site**: Your Spa, Ramsgate. **Hours**:32 hrs /pw. **Salary**: £10.63 per hour. We seek an enthusiastic Spa Concierge / Customer Service Advisor to join our Your Spa/Ramsgate Leisure Centre team and share in our vision for everyone within our communities to ‘LiveBetter with Your Leisure’. In return,...


  • Ramsgate, United Kingdom Your Leisure Kent Ltd Full time

    We are looking for enthusiastic Spa Concierge/Customer Service Advisor to join our team at Ramsgate Leisure Centre, that share our mission **‘*_**to improve the health, wellbeing, and lifestyle of everyone within our communities’**_ _as well as our _vision to ‘_**LiveBetter with Your Leisure’*_. In return we offer extensive employee benefits, a...


  • Ramsgate, United Kingdom Your Leisure Kent Ltd Full time

    We are looking for enthusiastic Spa Concierge/Customer Service Advisor to join our team at Ramsgate Leisure Centre, that share our mission **‘*_**to improve the health, wellbeing, and lifestyle of everyone within our communities’**_ _as well as our _vision to ‘_**LiveBetter with Your Leisure’*_. In return we offer extensive employee benefits, a...


  • Ramsgate, Kent, United Kingdom Trapeze Recruitment Services Limited Full time

    Company ProfileAn exciting opportunity to join a progressive and expanding company.This role is perfect for individuals with strong computer and customer service abilities currently employed in a dynamic office or customer service setting.Situated in the heart of town with convenient access to public transportation for non-drivers.Work schedule: Monday to...


  • Ramsgate, United Kingdom Trapeze Recruitment Services Limited Full time

    Company Profile An excellent opportunity to join a forward thinking, growing organisation. This is a great opportunity for candidates that possess good computer and customer service skills who are currently working in a fast-paced office or customer service-based environment. The company is based in the centre of town, providing excellent public transport...


  • Ramsgate, Kent, United Kingdom Trapeze Recruitment Services Limited Full time

    Company Profile An excellent opportunity to join a forward thinking, growing organisation. This is a great opportunity for candidates that possess good computer and customer service skills who are currently working in a fast-paced office or customer service-based environment. The company is based in the centre of town, providing excellent public transport...


  • Ramsgate, United Kingdom Kent Recruitment Bureau Full time

    An excellent opportunity to join a forward-thinking, growing organisation. Key **Responsibilities**: - Arrange and confirm bookings with customers - Co-ordinate bookings in booking system - Process hire extensions - Co-ordinate off hire of loan vehicles - General manual and electronic record keeping - Adhoc management reporting Skills and...


  • Ramsgate, Kent, United Kingdom Kent Recruitment Bureau Full time

    An excellent opportunity to join a forward-thinking, growing organisation.KeyResponsibilities: Arrange and confirm bookings with customers Coordinate bookings in booking system Process hire extensions Coordinate off hire of loan vehicles General manual and electronic record keeping Adhoc management reportingSkills and Qualifications Excellent communication...


  • Ramsgate, Kent, United Kingdom Kent Recruitment Bureau Full time

    Ramsgate | On premise | Very CompetitivePermanent | Full-time | JO1764An excellent opportunity to join a forward-thinking, growing organisation.Key Duties and Responsibilities Arrange and confirm bookings with customers Coordinate bookings in booking system Process hire extensions Coordinate off hire of loan vehicles General manual and electronic record...


  • Ramsgate, United Kingdom Countrywide HQ Full time

    **We are looking for a Qualified Mortgage Advisor to join us in Ramsgate working in our well known Mann Estate Agency. OTE £35k** We are looking for an exceptional person who has the skills, attributes and drive to improve our customers' experience throughout the mortgage process. You will need to be adaptable, self-motivated and comfortable working in a...

  • Mortgage Advisor

    3 weeks ago


    Ramsgate, United Kingdom Countrywide HQ Full time

    **We are looking for an Experienced Mortgage Advisor to join us in Ramsgate, working in our well known Mann Estate Agents. OTE £60K** We are looking for an exceptional person who has the skills, attributes and drive to improve our customers' experience throughout the mortgage process. You will need to be adaptable, self-motivated and comfortable working in...


  • Ramsgate, United Kingdom Mann Full time

    Trainee Mortgage Advisor Mann Estate Agency are looking for a Qualified Trainee Mortgage and Protection Advisor to join them in Ashford. We are looking for an exceptional person who has the skills, attributes and drive to improve our customers experience throughout the mortgage process. You will need to be adaptable, self-motivated and...


  • Ramsgate, United Kingdom Mann Full time

    Trainee Mortgage Advisor Mann Estate Agency are looking for a Qualified Trainee Mortgage and Protection Advisor to join them in Ashford. We are looking for an exceptional person who has the skills, attributes and drive to improve our customers experience throughout the mortgage process. You will need to be adaptable, self-motivated and...

  • Mortgage Advisor

    2 weeks ago


    Ramsgate, United Kingdom The New Homes Group Full time

    Mortgage Advisor Mann Estate Agency are looking for a Mortgage and Protection Advisor to join them in Ramsgate. We are looking for an exceptional person who has the skills, attributes and drive to improve our customers experience throughout the mortgage process. You will need to be adaptable, self-motivated and comfortable working in a fast...


  • Ramsgate, United Kingdom Santander Full time

    Customer Experience Advisor | S1 | Everyday Banking | Ramsgate Country: United Kingdom **WHAT YOU WILL BE DOING** **Join our community** **We are currently recruiting for Customer Experience Advisors, with a starting package of £21,200, this is made up of a base salary of £19,500, up to £1,200 discretionary performance related bonus, plus £500...

  • Customer Advisor

    2 weeks ago


    Ramsgate, United Kingdom SGS Energy Full time

    **Preferably a **full-time **role **howeverpart-time **hours would be considered for the right individual. (at least 20 hours per week)** **This role will be **on-site **at our office in Manston** Working as part of a small team office-based team you will be responsible for arranging Renewable energy solutions for a range of new and existing...

  • Mortgage Advisor

    7 days ago


    Ramsgate, United Kingdom Mann Full time

    Job DescriptionMann Estate Agency are looking for a Mortgage and Protection Advisor to join them in Ramsgate. We are looking for an exceptional person who has the skills, attributes and drive to improve our customers experience throughout the mortgage process.You will need to be adaptable, self-motivated and comfortable working in a fast paced, target driven...

  • Customer Advisor

    1 week ago


    Ramsgate, Kent, United Kingdom SGS Energy Full time

    Preferably a full-time role howeverpart-time hours would be considered for the right individual. (at least 20 hours per week)This role will be on-site at our office in ManstonWorking as part of a small team office-based team you will be responsible for arranging Renewable energy solutions for a range of new and existing customers.You will help manage the...