Disrepair Officer

3 days ago


London, United Kingdom Akton Recruitment Full time

Greenwich
4-month contract
£20 an hour, umbrella

Responsible for delivering strategic client side activity for the asset management service, including, quality inspections and performance monitoring, investigating and resolving complex customer complaints, tackling statutory disrepair cases and responding to Ombudsman enquiries relating to the repairs service.

To provide a comprehensive specialised technical service to ensure that potential disrepairs as prescribed by the Homes (Fitness for Human Habitation) Act 2018, statutory nuisance, structural repairs and insurance claims against the Royal Borough of Greenwich are dealt with professionally in accordance with procedures.

To manage and monitor works in relation to structural, insurance schemes and disrepair procedures. - Work with ordering and delivery managers to achieve a level of quality and consistency within the repairs service, agreeing action to improve service delivery. - To supervise, provide instructions and guidance to up to 50 internal/external contractor staff, working in a number of dispersed locations, to ensure that work is completed on time, to a high specification and is carried out in accordance with relevant Health and Safety standards.


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