Disrepair Claims Coordinator

1 day ago


London, Greater London, United Kingdom Novax Recruitment Ltd Full time
Disrepair Claims Coordinator Role

We are seeking a skilled Paralegal to join our Housing Disrepair Team at Novax Recruitment Ltd.

The role offers a competitive salary of £20 per hour on a full-time contract.

Job Summary:

The successful candidate will provide vital support to the Disrepair Manager and Case Officers, enabling the smooth handling of legal disrepair claims.

Key Responsibilities:
  • Assist fee earners, case officers, and managers with operational tasks, ensuring the seamless progression of cases.
  • Liaise professionally with stakeholders, including residents, solicitors, and internal teams, to maintain clear communication and a collaborative approach.
  • Maintain accurate and organised records, case files, and documentation to support case preparation and management.
  • Conduct basic legal research and assist in preparing case materials, correspondence, and reports.
  • Act as a first point of contact for inquiries related to disrepair claims, providing excellent customer service and support.

Requirements:

  • Demonstrable experience in a legal or housing environment, with a solid understanding of disrepair claims and housing law principles.
  • Ability to interact confidently and sensitively with a wide range of stakeholders.
  • Meticulous approach to record-keeping and case management.
  • Competent in using Microsoft Office and case management systems.


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