Operations Assistant

7 days ago


Cranfield, United Kingdom Tenpin Full time

**About Us**
Are you friendly, outgoing, and highly motivated? Are you looking to develop your existing administrative skills? Then this could be the job for you

This is Tenpin. Where the everyday is fantastic, the virtual becomes reality and you are Player 1. The game is on, and we can’t wait to welcome you.

Bowling is one of the original social networks, it’s been a part of our families and friendships for generations, from birthday parties to first dates. With almost 1000 lanes, bowling is at the beating heart of what we do. And there’s also lot’s more to enjoy. From one of the world’s first ever Hyperbowling experiences, Sector 7 laser arena, a range of Houdini’s escape rooms, our state-of-the-art arcades, American pool tables, and of course our bar and food menu.

**The Role**
You will support the Operations team by assisting with administrative tasks whilst supporting the Support Centre reception function. This will include assisting with the diary management of the Operations Team, arranging meetings and virtual meetings (Teams) and minute taking of Operations Director meetings

You will also be required to cover Reception for lunch breaks and holidays, by answering the telephone in a polite friendly manner, directing calls as necessary and assisting with any Reception duties, such as post, kitchen duties, refreshments for meetings, customer feedback and distribution of queries.

**Skills You Need**
- Must have a great telephone manner and strong communication skills
- An eye for detail, methodical thinking, and willingness to learn is key
- Experience within an office environment
- Excellent PC skills incorporating Microsoft Word, PowerPoint, and Excel
- Friendly, approachable, and enthusiastic
- Detailed and accurate in written and verbal communication
- Ability to multitask and work well under pressure
- Excellent time keeping is essential

**Our Epic Benefits**
- Enhanced holiday entitlement - 33 days per annum (inclusive of Bank Holidays)
- Enhanced Maternity, Paternity, Adoption leave
- Enhanced pension contribution - 5% joint contribution
- Discretionary Bonus Scheme
- Tenpin Treats - Retailer discounts, Cycle to Work Scheme, Smart Tech and Best Doctors
- Wagestream
- Free Bowling for family & friends
- Medicash Health Care Cash Back Scheme
- Employee Assistance Programme
- Life assurance - 4 x annual salary
- A day off for your birthday
- Long Service Awards

**What Happens Next?**

**Career Development**
If you are looking for career development then this role is a great place to start to learn our processes, services, and clients. We continually strive to develop our network of impressive and highly successful sites, and recognize great people contribute to great success (80% of our managers joined us as a non-manager and were promoted into their role).

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