Reception Supervisor

8 months ago

Manchester, United Kingdom Chorlton Family Practice Full time

Staff Rota To produce the weekly staff rota ensuring that all areas have adequate cover ensuring cover for sickness and annual leave. Clinics - To deputise the coordination of clinics and GP Rota in the absence of the deputy manager To ensure that all practice policies are issued and signed, then scanned and electronically recorded. To ensure that mandatory training is completed for practice staff Quality control oversight To continuously monitor call stats and ensure that staffing levels are appropriate taking into consideration busier times of the day/week. To monitor live call stats to ensure that resource is increased/reduced where necessary.

To perform weekly call quality checks for all non clinical staff and feedback to individuals. Registrations To action all registrations and associated registration workflow actions. Overseeing outstanding tasks Ensuring that tasks in all Emis, Docman & Accurx are actioned and establishing reasons for maintained tasks and escalate where necessary if they are unable to be completed. Ensuring that individual staff tasks (assigned to individual staff) are also monitored and actioned for all workstreams.

Staff Absence To ensure that Out of Office settings are applied to systems such as Docman, Emis and Outlook First port of call for reception staff queries Induction reception staff To ensure that log ins are created for systems, access equipment is issued, policies are signed and Mandatory training is completed. Appraisals for reception staff along with deputy practice manager Line manage reception staff including completion of return to work interviews and sickness management Ensure admin staff have completed mandatory training To continuously monitor mandatory training for all non clinical staff ensuring that relevant modules are completed and modules expiring are completed within retraining period. Initial contact for patients who wish to complain To attempt to resolve complaints at point of contact and escalate where resolution is not possible and where appropriate record on clarity. Fire Marshall To act as Fire Marshall for the practice ensuring that annual fire Marshall training is completed Oversight of administrative tasks Ensuring that workflow tasks are competed within appropriate timing and ensuring accuracy.

Any errors/events which result in delays in completion are escalated to management. Overall To be responsible for the efficient management and direction of the administration team, ensuring all administrative duties are performed effectively and to the required standard, meeting the objectives of the practice. To support the management team in quality and continuous improvement, confidentiality, collaborative working, service delivery, learning and development, and to carry out other duties as directed by the management team.

  • Hotel Reception Supervisor

    7 months ago

    Manchester, United Kingdom CitySuites Full time

    **CitySuites,** **a market leading accommodation for the business traveller, is seeking an experienced, service driven and highly vigilant Reception Supervisor to work within our premium residential residence in Manchester city centre.** As a Reception Supervisor you will work in shifts as part of a team. The reception team will work individually and will...

  • Reception Supervisor

    3 days ago

    Manchester, United Kingdom Northenden Group Practice Full time

    **Job Title**:Reception Supervisor **Responsible to**:Practice Manager **Responsible for**:Receptionists **Hours per week - ** Monday-Friday 13.30pm - 18.30pm. **Job Purpose**: To be responsible for the day to day supervision and management of all reception staff and associated functions, ensuring all are carried out in accordance with agreed procedures,...

  • Night Reception Supervisor

    7 months ago

    Manchester, United Kingdom Britannia Hotels Full time

    **Location: Manchester, M1 3LA, United Kingdom** **Address: Portland Street** **Why wait to make your next career move?** Our Reception desk is open 24 hours a day and due to continued expansion, the Britannia Manchester are looking to recruit a Full-Time Night Reception Supervisor on to the team. **As Night Reception Supervisor, you will be required...

  • Reception Supervisor

    1 day ago

    Manchester, United Kingdom Stock Exchange Hotel Full time

    You will join a talented and loyal Front of House team who are dynamic and experienced in delivering the highest level of service. **As an employee, we offer the following benefits (just to name a few)**: - Fantastic employee/ friends and family rates across all GG Hospitality properties with 50% off food during your stay - Employee/ friends and family...

  • Reception Supervisor

    1 month ago

    Manchester, United Kingdom Lgh Hotels Management Full time

    The OpportunityWe are seeking an experienced and motivated individual to join our team as a Hotel Reception Supervisor.The successful candidate will be responsible for leading a team of receptionists, ensuring the smooth operation of the front desk, and providing excellent customer service to our guests.Responsibilities: Manage and supervise the daily...

  • Night Reception Supervisor

    7 months ago

    Manchester, United Kingdom Britannia Hotels Full time

    **Location, Manchester, M4 1SH, United Kingdom** **Address: Tib Street** **Why wait to make your next career move?** The Sachas Hotel is a 223-Bedroom hotel and our main event facility is the USA Suite, which happens to be one of the biggest conference rooms in the city centre and can accommodate up to 550 guests. The hotel is frequently used for large...

  • Reception Supervisor

    7 months ago

    Manchester, United Kingdom LGH Hotels Management Limited Full time

    **Reception Supervisor**: **CP Manchester Airport****: Internal Application **The Opportunity** **Responsibilities**: - Manage and supervise the daily operations of the hotel reception, ensuring high standards are met. - Provide guidance and support to the reception team, ensuring they are trained and motivated to deliver exceptional guest experiences. -...

  • Night Reception Supervisor Full Time

    2 weeks ago

    Manchester, United Kingdom Accorhotel Full time

    We are seeking a dedicated and professional Night Reception Supervisor to join our team in Manchester United Kingdom. As the Night Reception Supervisor you will be responsible for overseeing the front desk operations during night shifts over two properties Novotel Manchester Centre and Ibis 96 Portland Street. You will be responsible for ensuring exceptional...

  • Reception Supervisor

    7 months ago

    Manchester, United Kingdom Northenden Group Practice Full time

    **Job Title**:Reception Supervisor **Responsible to**:Practice Manager **Responsible for**:Receptionists **Hours per week - ** 30 hours per week. Monday-Friday 12.30pm-18.30pm **Job Purpose**: To be responsible for the day to day supervision and management of all reception staff and associated functions, ensuring all are carried out in accordance with...

  • Reception Supervisor

    7 months ago

    Manchester, United Kingdom Northenden Group Practice Full time

    **Job Title**:Reception Supervisor **Responsible to**:Practice Manager **Responsible for**:Receptionists **Hours per week - ** 30 hours per week. Monday-Friday 12.30pm-18.30pm **Job Purpose**: To be responsible for the day to day supervision and management of all reception staff and associated functions, ensuring all are carried out in accordance with...

  • Night Reception Supervisor Full Time

    3 weeks ago

    Manchester, United Kingdom AccorHotel Full time

    We are seeking a dedicated and professional Night Reception Supervisor to join our team in Manchester United Kingdom. As the Night Reception Supervisor you will be responsible for overseeing the front desk operations during night shifts over two properties Novotel Manchester Centre and Ibis 96 Portland Street. You will be responsible for ensuring...

  • Night Reception Supervisor Full Time

    3 weeks ago

    Manchester, United Kingdom AccorHotel Full time

    We are seeking a dedicated and professional Night Reception Supervisor to join our team in Manchester United Kingdom. As the Night Reception Supervisor you will be responsible for overseeing the front desk operations during night shifts over two properties Novotel Manchester Centre and Ibis 96 Portland Street. You will be responsible for ensuring...

  • Night Reception Supervisor Full Time

    4 weeks ago

    Manchester, United Kingdom Novotel Manchester Centre Full time

    Company DescriptionNight Reception SupervisorJoinus at Accor,wherelife pulseswithpassion!Our mission atNovotel Manchester Centreis to create memorable moments for our guests, by connecting hearts from arrival to farewell!A job, a career or a calling - whatever brings you here, we have something for you!Grow your experience anywhere. Explore limitless...

  • Reception Supervisor

    7 months ago

    Manchester, United Kingdom Melia Hotels International Full time

    **“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the...

  • Night Reception Supervisor Full Time

    4 weeks ago

    Manchester, M1, Manchester, United Kingdom Novotel Manchester Centre Full time

    Company DescriptionNight Reception SupervisorJoinus at Accor,wherelife pulseswithpassion!Our mission atNovotel Manchester Centreis to create memorable moments for our guests, by connecting hearts from arrival to farewell!A job, a career or a calling - whatever brings you here, we have something for you!Grow your experience anywhere. Explore limitless...

  • Reception Supervisor/cashier

    5 days ago

    Manchester, United Kingdom Greater Manchester Mental Health NHS Foundation Trust Full time

    To provide reception supervision and provide an efficient and effective administrative service within this role. Provide administration of petty cash for South Manchester Services at Laureate House. To carry out all administrative tasks in relation, answering telephone calls to patients, relatives and various clinical staff and professionals to provide an...

  • Cleaner Supervisor

    3 days ago

    Manchester, United Kingdom MCR Property Group Full time

    **Office Cleaner - Manchester Based** - Location - Ardwick, Manchester - Salary: £20k to £23k **About the role - Office Cleaning Supervisor** The Office Cleaner is accountable for obtaining guest information that allows employees to create and deliver personalised experiences throughout the guests’ stay. - To clean common areas, gym, reception and...

  • Reception & Conference Operations Administrator

    7 months ago

    Manchester, United Kingdom The University of Manchester Full time

    Providing high-quality customer service for Conference & Event potential clients, delegates and visitors to School, working closely with key internal and external stakeholders. Acting as supervisor to the Reception Team and supporting the Deputy School Operations Manager in resource planning. Operating as part of the interdepartmental School Operations...

  • Service Supervisor

    3 weeks ago

    Manchester, United Kingdom The Solution Automotive Recruitment Full time

    Job description Service Supervisor - ManchesterPrestige Franchised Motor Dealership Salary:Basic - £31,OTE - £35,Hours:Mon - Fri - 8.00am - 6.00pmSats - 8.30am - 12.30pm (1 in 4)Our client, one of the best employers in the North West, are looking to recruit an experienced Senior Service Advisor/ Service Supervisor for their franchised, prestige car...

  • Secondary School Cover Supervisor

    7 months ago

    Manchester, United Kingdom Tradewind Recruitment Full time

    Are you **seeking an exciting opportunity** to work as a Cover Supervisor in Manchester? We are currently recruiting for a **cover supervisor for one of our client schools**. The school is vibrant with students from a **diverse range of backgrounds**. We are seeking an **experienced cover supervisor** **who possesses strong behaviour management skills**. The...