Reception Supervisor
7 months ago
**Job Title**:Reception Supervisor
**Responsible to**:Practice Manager
**Responsible for**:Receptionists
**Hours per week - ** 30 hours per week. Monday-Friday 12.30pm-18.30pm
**Job Purpose**:
To be responsible for the day to day supervision and management of all reception staff and associated functions, ensuring all are carried out in accordance with agreed procedures, protocols and times-scales.
**Duties and Responsibilities**
To prepare the weekly reception rota, ensuring adequate cover at all times.
To liaise with the practice manager on the authorisation of annual leave and other leave requests.
To be prepared to provide cover personally when short of staff.
To monitor the timekeeping of staff and ensure that contracted hours are adhered to.
To ensure that staff carry out the duties and tasks to which they are allocated on the rota.
To monitor the workload of the receptionists and prioritise and allocate as appropriate.
To ensure that workload is divided equitably around the team.
To enable periodic audits of workflow - number of calls answered, items scanned, tasks completed etc
To put in place a handover system at the end of each shift to ensure that tasks are not left undone and that all papers have been cleared, filed appropriately and leaving the area clean and tidy before the next shift.
To actively participate in the recruitment of new reception staff.
To oversee the induction and training of new reception staff.
To identify training needs and ensure that all are trained in all appropriate tasks.
To ensure that all mandatory training is completed and is kept up-to-date.
To be the first point of contact for receptionists with patient queries, system faults and any other issues that may arise.
To be the first point of contact for any computer/printer/telephone faults, liaising with practice manager for escalation as needed.
To be the first point of contact for informal patient complaints about reception staff, liaising with practice manager where escalation is needed.
Any other duties commensurate with role and position.
General Practice experience essential.
Application deadline: 10/06/2022
**Job Types**: Part-time, Permanent
**Salary**: £12.00 per hour
Expected hours: 30 per week
**Benefits**:
- On-site parking
Schedule:
- Day shift
- Monday to Friday
- No weekends
**Experience**:
- Medical Receptionist: 1 year (required)
Work Location: In person
Application deadline: 10/06/2022
-
Hotel Reception Supervisor
7 months ago
Manchester, United Kingdom CitySuites Full time**CitySuites,** **a market leading accommodation for the business traveller, is seeking an experienced, service driven and highly vigilant Reception Supervisor to work within our premium residential residence in Manchester city centre.** As a Reception Supervisor you will work in shifts as part of a team. The reception team will work individually and will...
-
Reception Supervisor
11 hours ago
Manchester, United Kingdom Northenden Group Practice Full time**Job Title**:Reception Supervisor **Responsible to**:Practice Manager **Responsible for**:Receptionists **Hours per week - ** Monday-Friday 13.30pm - 18.30pm. **Job Purpose**: To be responsible for the day to day supervision and management of all reception staff and associated functions, ensuring all are carried out in accordance with agreed procedures,...
-
Night Reception Supervisor
7 months ago
Manchester, United Kingdom Britannia Hotels Full time**Location: Manchester, M1 3LA, United Kingdom** **Address: Portland Street** **Why wait to make your next career move?** Our Reception desk is open 24 hours a day and due to continued expansion, the Britannia Manchester are looking to recruit a Full-Time Night Reception Supervisor on to the team. **As Night Reception Supervisor, you will be required...
-
Reception Supervisor
4 weeks ago
Manchester, United Kingdom Residence Inn Manchester Full timeWho are we? Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. Were passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our people first approach to...
-
Reception Supervisor
4 weeks ago
Manchester, United Kingdom Lgh Hotels Management Full timeThe OpportunityWe are seeking an experienced and motivated individual to join our team as a Hotel Reception Supervisor.The successful candidate will be responsible for leading a team of receptionists, ensuring the smooth operation of the front desk, and providing excellent customer service to our guests.Responsibilities: Manage and supervise the daily...
-
Night Reception Supervisor
7 months ago
Manchester, United Kingdom Britannia Hotels Full time**Location, Manchester, M4 1SH, United Kingdom** **Address: Tib Street** **Why wait to make your next career move?** The Sachas Hotel is a 223-Bedroom hotel and our main event facility is the USA Suite, which happens to be one of the biggest conference rooms in the city centre and can accommodate up to 550 guests. The hotel is frequently used for large...
-
Reception Supervisor
7 months ago
Manchester, United Kingdom LGH Hotels Management Limited Full time**Reception Supervisor**: **CP Manchester Airport****: Internal Application **The Opportunity** **Responsibilities**: - Manage and supervise the daily operations of the hotel reception, ensuring high standards are met. - Provide guidance and support to the reception team, ensuring they are trained and motivated to deliver exceptional guest experiences. -...
-
Night Reception Supervisor Full Time
2 weeks ago
Manchester, United Kingdom Accorhotel Full timeWe are seeking a dedicated and professional Night Reception Supervisor to join our team in Manchester United Kingdom. As the Night Reception Supervisor you will be responsible for overseeing the front desk operations during night shifts over two properties Novotel Manchester Centre and Ibis 96 Portland Street. You will be responsible for ensuring exceptional...
-
Reception Supervisor
7 months ago
Manchester, United Kingdom Northenden Group Practice Full time**Job Title**:Reception Supervisor **Responsible to**:Practice Manager **Responsible for**:Receptionists **Hours per week - ** 30 hours per week. Monday-Friday 12.30pm-18.30pm **Job Purpose**: To be responsible for the day to day supervision and management of all reception staff and associated functions, ensuring all are carried out in accordance with...
-
Night Reception Supervisor Full Time
3 weeks ago
Manchester, United Kingdom AccorHotel Full timeWe are seeking a dedicated and professional Night Reception Supervisor to join our team in Manchester United Kingdom. As the Night Reception Supervisor you will be responsible for overseeing the front desk operations during night shifts over two properties Novotel Manchester Centre and Ibis 96 Portland Street. You will be responsible for ensuring...
-
Night Reception Supervisor Full Time
2 weeks ago
Manchester, United Kingdom AccorHotel Full timeWe are seeking a dedicated and professional Night Reception Supervisor to join our team in Manchester United Kingdom. As the Night Reception Supervisor you will be responsible for overseeing the front desk operations during night shifts over two properties Novotel Manchester Centre and Ibis 96 Portland Street. You will be responsible for ensuring...
-
Night Reception Supervisor Full Time
3 weeks ago
Manchester, United Kingdom Novotel Manchester Centre Full timeCompany DescriptionNight Reception SupervisorJoinus at Accor,wherelife pulseswithpassion!Our mission atNovotel Manchester Centreis to create memorable moments for our guests, by connecting hearts from arrival to farewell!A job, a career or a calling - whatever brings you here, we have something for you!Grow your experience anywhere. Explore limitless...
-
Night Reception Supervisor Full Time
2 months ago
Manchester, United Kingdom NOVOTEL Full timeJob DescriptionWe are seeking a dedicated and professional Night Reception Supervisor to join our team in Manchester, United Kingdom. As the Night Reception Supervisor, you will be responsible for overseeing the front desk operations during night shifts over two properties - Novotel Manchester Centre and Ibis 96 Portland Street. You will be responsible for...
-
Reception Supervisor
8 months ago
Manchester, United Kingdom Chorlton Family Practice Full timeStaff Rota To produce the weekly staff rota ensuring that all areas have adequate cover ensuring cover for sickness and annual leave. Clinics - To deputise the coordination of clinics and GP Rota in the absence of the deputy manager To ensure that all practice policies are issued and signed, then scanned and electronically recorded. To ensure that mandatory...
-
Reception Supervisor
6 months ago
Manchester, United Kingdom Melia Hotels International Full time**“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the...
-
Night Reception Supervisor Full Time
4 weeks ago
Manchester, M1, Manchester, United Kingdom Novotel Manchester Centre Full timeCompany DescriptionNight Reception SupervisorJoinus at Accor,wherelife pulseswithpassion!Our mission atNovotel Manchester Centreis to create memorable moments for our guests, by connecting hearts from arrival to farewell!A job, a career or a calling - whatever brings you here, we have something for you!Grow your experience anywhere. Explore limitless...
-
Reception Supervisor/cashier
3 days ago
Manchester, United Kingdom Greater Manchester Mental Health NHS Foundation Trust Full timeTo provide reception supervision and provide an efficient and effective administrative service within this role. Provide administration of petty cash for South Manchester Services at Laureate House. To carry out all administrative tasks in relation, answering telephone calls to patients, relatives and various clinical staff and professionals to provide an...
-
Cleaner Supervisor
12 hours ago
Manchester, United Kingdom MCR Property Group Full time**Office Cleaner - Manchester Based** - Location - Ardwick, Manchester - Salary: £20k to £23k **About the role - Office Cleaning Supervisor** The Office Cleaner is accountable for obtaining guest information that allows employees to create and deliver personalised experiences throughout the guests’ stay. - To clean common areas, gym, reception and...
-
Reception Services Manager Role
1 month ago
Manchester, United Kingdom Valor Hospitality Partners, LLC Full timeOur Commitment to Excellence:At Valor Hospitality Partners, LLC, we strive to deliver outstanding guest experiences across our UK hotels. Our goal is to create memorable moments for our guests, and we rely on talented individuals like you to help us achieve this vision.The Role of a Hotel Reception Supervisor:As a key member of our front desk team, you will...
-
Reception & Conference Operations Administrator
7 months ago
Manchester, United Kingdom The University of Manchester Full timeProviding high-quality customer service for Conference & Event potential clients, delegates and visitors to School, working closely with key internal and external stakeholders. Acting as supervisor to the Reception Team and supporting the Deputy School Operations Manager in resource planning. Operating as part of the interdepartmental School Operations...