Current jobs related to Patient Services Assistant - Skipton - Modality Partnership - AWC Division

  • Patient Services Assistant

    4 months ago

    Skipton, United Kingdom Modality Partnership - AWC Division Full time

    **Job Overview** **Modality Partnership AWC Division** has full and part time vacancies across all sites for a Patient Services Assistant (Receptionist). The postholder will work across sites within the AWC Division of the Modality Partnership. Fisher, Silsden, Crosshills, Kilmeny, Holycroft, Farfield and Howarth Practices. We are seeking dedicated...

  • Patient Administrator/receptionist

    3 months ago

    Skipton, United Kingdom IG Medical Full time

    Role 1 Monday to Friday 1-6pm Role 2 Monday 7.45-3.45pm Tuesday 7.45-3.45pm Wednesday 9-5pm Thursday 9-5pm Friday 9-5pm **Job Summary** You will be required to work both as a team, and think on your own initiative. You must be empathetic and caring and able to provide excellent customer service to our patients. **Responsibilities** The following...

  • Customer Service Desk Assistant

    3 months ago

    Skipton, United Kingdom The Range Full time

    **Customer Service Assistant - Part Time** As a result of our expansion plans and our continued ongoing success we are looking to appoint a part time Customer Service Assistant. Must be aged 18 and over, YOU MUST BE ABLE TO WORK MORNINGS AND EVENINGS UNTIL 8PM AND A WEEKEND DAY In this role you will be the face of The Range delivering great service and...

  • Senior Healthcare Assistant

    2 weeks ago

    Skipton, North Yorkshire, United Kingdom IG Medical Full time

    About the RoleWe are seeking a highly skilled and experienced Healthcare Assistant to join our team at IG Medical. As a key member of our clinical team, you will play a vital role in providing high-quality patient care and supporting our healthcare professionals in delivering exceptional services.Key ResponsibilitiesUndertake new patient health checks and...

  • Senior Healthcare Assistant

    3 weeks ago

    Skipton, North Yorkshire, United Kingdom IG Medical Full time

    About the RoleWe are seeking a highly skilled and experienced Healthcare Assistant to join our team at IG Medical. As a key member of our clinical team, you will play a vital role in providing high-quality patient care and supporting our healthcare professionals in delivering exceptional services.Key ResponsibilitiesUndertake new patient health checks and...

  • Senior Health Assistant

    3 weeks ago

    Skipton, United Kingdom IG Medical Full time

    Job summary We are recruiting a Senior Healthcare to support our team in Ilkley. The role will provide variety in a practice that provides minor surgery, dermatology minor surgery and Coils. To supportthe practice nursing team in the delivery of nursing services, working as partof the practice multidisciplinary team, delivering care within their...

  • Medication Trained Health Care Assistant

    3 months ago

    Skipton, United Kingdom Care Mode Ltd Full time

    '''Duties:''' Must be able to use digital system and digital medication system - Assist healthcare professionals in providing care to patients - Take and record vital signs, such as blood pressure and temperature - Help patients with activities of daily living, such as bathing, dressing, and eating - Transport patients to and from various locations within...

  • Trainee Optical Assistant

    3 months ago

    Skipton, United Kingdom Specsavers Full time

    **Trainee Optical Assistant** **Location: Skipton** **Salary: From £10.50 an hour** **Working hours: Full time over 4 days (would consider 3 days) to include one Saturday or Sunday. Need to be flexible with days worked.** **Training provided and progression available** Have you ever considered a career in optics, are you passionate about retail and...

  • Optical Assistant

    3 months ago

    Skipton, United Kingdom Specsavers Full time

    **Experienced Optical Assistant** **Location: Skipton** **Salary: From £10.50 an hour** **Working hours: Full or Part time but weekend working is essential** **Experience level: Previous Optical experience is essential for this role** Join our team as an Optical Assistant, and you’ll discover why at Specsavers, we pride ourselves on providing the...

  • Executive Chef Assistant

    2 weeks ago

    Skipton, United Kingdom Ginger Recruitment Services Limited Full time

    About the RoleWe are seeking a highly skilled and experienced Sous Chef to join our esteemed hotel in Skipton. As a key member of our culinary team, you will be responsible for assisting in the management of kitchen operations across two distinct dining settings.Key ResponsibilitiesAssist in managing kitchen operations, including food preparation, stock...

  • Executive Chef Assistant

    2 weeks ago

    Skipton, United Kingdom Ginger Recruitment Services Limited Full time

    About the RoleWe are seeking a highly skilled and experienced Sous Chef to join our esteemed hotel in Skipton. As a key member of our culinary team, you will be responsible for assisting in the management of kitchen operations across two distinct dining settings.Key ResponsibilitiesAssist in managing kitchen operations, including food preparation, stock...

  • Executive Chef Assistant

    2 weeks ago

    Skipton, United Kingdom Ginger Recruitment Services Limited Full time

    Job Title: Sous ChefLocation: SkiptonJob Type: Full-timeSalary: Up to £45,000 Package + BenefitsAbout the Role:We are seeking a highly skilled and experienced Sous Chef to join our team at a prestigious hotel in Skipton. As a key member of our culinary team, you will be responsible for assisting the Executive Chef in the day-to-day running of the kitchen,...

  • Executive Chef Assistant

    2 weeks ago

    Skipton, United Kingdom Ginger Recruitment Services Limited Full time

    Job Title: Sous ChefLocation: SkiptonJob Type: Full-timeSalary: Up to £45,000 Package + BenefitsAbout the Role:We are seeking a highly skilled and experienced Sous Chef to join our team at a prestigious hotel in Skipton. As a key member of our culinary team, you will be responsible for assisting the Executive Chef in the day-to-day running of the kitchen,...

  • Executive Chef Assistant

    2 weeks ago

    Skipton, United Kingdom Ginger Recruitment Services Limited Full time

    Job Title: Sous ChefLocation: SkiptonJob Type: Full-timeSalary: Up to £45,000 Package + BenefitsAbout the Role:We are seeking a highly skilled and experienced Sous Chef to join our team at a prestigious hotel in Skipton. As a key member of our culinary team, you will be responsible for assisting the Executive Chef in the day-to-day running of the kitchen,...

  • Executive Chef Assistant

    2 weeks ago

    Skipton, United Kingdom Ginger Recruitment Services Limited Full time

    Job Title: Sous ChefLocation: SkiptonJob Type: Full-timeSalary: Up to £45,000 Package + BenefitsAbout the Role:We are seeking a highly skilled and experienced Sous Chef to join our team at a prestigious hotel in Skipton. As a key member of our culinary team, you will be responsible for assisting the Executive Chef in the day-to-day running of the kitchen,...

  • Executive Chef Assistant

    7 days ago

    Skipton, North Yorkshire, United Kingdom Ginger Recruitment Services Limited Full time

    Ginger Recruitment Services Limited is seeking a dedicated Sous Chef to join their esteemed hotel in Skipton. The successful candidate will be responsible for assisting the Head Chef in managing the kitchen and ensuring the highest standards of food quality and presentation. Key responsibilities include: * Managing kitchen staff and coordinating meal...

  • Executive Chef Assistant

    7 days ago

    Skipton, North Yorkshire, United Kingdom Ginger Recruitment Services Limited Full time

    Ginger Recruitment Services Limited is seeking a dedicated Sous Chef to join their esteemed hotel in Skipton. The successful candidate will be responsible for assisting the Head Chef in managing the kitchen and ensuring the highest standards of food quality and presentation. Key responsibilities include: * Managing kitchen staff and coordinating meal...

  • Personal Assistant for Children

    19 hours ago

    Skipton, North Yorkshire, United Kingdom UKCIL Ltd Full time

    Job Title: Personal Assistant for ChildrenWe are seeking a dedicated and compassionate Personal Assistant to support two children with additional needs in the Skipton area.Key Responsibilities:Provide emotional support and companionship to the children.Assist with daily activities, such as getting dressed and ready for school.Support the children during...

  • Personal Assistant for Children

    17 hours ago

    Skipton, North Yorkshire, United Kingdom UKCIL Ltd Full time

    Job Title: Personal Assistant for ChildrenWe are seeking a dedicated and compassionate Personal Assistant to support two children with additional needs in the Skipton area.Key Responsibilities:Provide emotional support and companionship to the children.Assist with daily activities, such as getting dressed and ready for school.Support the children during...

  • Lead Practice Nurse

    2 weeks ago

    Skipton, North Yorkshire, United Kingdom IG Medical Full time

    About the RoleIG Medical is seeking a highly skilled and experienced Lead Practice Nurse to join our team. As a key member of our clinical leadership team, you will be responsible for the management of our nursing team, ensuring the delivery of high-quality patient care and the implementation of evidence-based practice.Key ResponsibilitiesAct as the...

Patient Services Assistant

4 months ago

Skipton, United Kingdom Modality Partnership - AWC Division Full time

**Job Overview**

**Modality Partnership AWC Division** has full and part time vacancies across sites for a Patient Services Assistant (Receptionist). The postholder will work across sites within the AWC Division of the Modality Partnership. Fisher Medical Practice, Silsden Medical Practice and Cross Hills Practice. We are seeking dedicated postholders to join our team and who can display our CARE values: Commitment, Accountability, Respect and Excellence.

This job is suitable for individuals who are problem-solvers, enjoy interacting with patients and service-users, have a passion for providing high quality customer service and ensuring patients have a positive experience.

The job is not suitable to people who are not resilient to working in a fast-paced environment, working flexibly in line with ever changing demands in Primary Care and the wider NHS or prefer a more traditional receptionist role.

**As an employee with us you can benefit from**

Enrolment to the NHS pension scheme

Annual leave minimum 27 days, plus 8 days bank holiday pro rata

Employee discounts and benefits scheme

Employee assistance programme (EAP)

Education and career pathways

If you are interested in learning more, please read on.
- **The Modality Partnership reserves the right to close this vacancy at any time during the advertising period.**_

**Main duties of the job**

The role is an all-rounded, patient facing and back
- office administration role; we are seeking individuals to join our team who are caring, compassionate and confident, who demonstrate effective communication, excellent customer service skills, IT skills, and the ability to support patients with general enquiries and signpost them to the most appropriate team member or service. The postholder will be a key member of the practice team, responsible for completing a variety of tasks including dealing with patient requests i.e. appointment booking, general enquiries in person and over the telephone, as well as performing a number of administrative duties.

The role is not a regular 9am-5pm job and is not a pure reception role; the job requires innovation, flexibility and commitment and the postholder will be required to work resourcefully as part of the team to ensure tasks are completed

**Overview of your organisation**

We are one of the largest GP super-partnerships in the UK, serving over 450,000 patients and with a workforce of 1500+. We are unique, we are always looking at ways to improve our delivery of services through the implementation of new and innovative solutions that we can scale across the organisation. Your job is to work directly with key stakeholders to help us to harmonise ways of working and improve working practices to improve patient and staff satisfaction. Most reception roles focus on patient or customer facing responsibilities. This is a role that will also equip you with a portfolio of administration skills associated with the reception back-office function within Primary Care, to make sustainable changes.

Please refer to the supporting documents section to retrieve the JD detailing the core responsibilities of this role.

You will love this job if you have a passion for helping and interacting with patients to provide and process information in response to enquiries. You will also be able to enhance your computer skills by using MS Word, Outlook, Excel and other relevant software packages.

You will not enjoy this job if you are looking for a repetitive working schedule and are comfortable with more traditional ways of working.

As part of recruitment to the Modality Partnership, we will be checking the vaccination status of all new starters so that we can manage individual and environmental risks. We will offer support to those who may be undecided about vaccinations. Some vaccinations for certain roles are mandatory, and you will be asked to provide evidence of this where there is a mandatory requirement.

*ALL APPLICANTS WILL NEED TO PROVE THEIR RIGHT TO WORK IN THE UK AT THE INTERVIEW STAGE*

**Qualifications and Experience**:
We require high performing team members to join our team with:
**Knowledge**

Customer service principles and practices Basic medical terminology

Reception protocols

Basic telephone call management, including taking and transferring calls NHS systems

Desirable

MS Word, Outlook, Excel and other relevant software packages

Knowledge of experience from within NHS General Practice Previous call handling experience

**Skills**

Customer service orientation

Excellent listening, communication and interpersonal skills

Problem-analysis and problem solving

Administrative and organisational skills

Ability to follow policies, practices and protocols

Stress tolerance

Ability to handle patients (both on the telephone and in person) who may be angry, upset or distressed

Computer literate and adaptable in using different software

**Personal Qualities**

Confident and welcoming demeanour

Professional approac