Commercial Officer

3 weeks ago

Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

As the NHS Business Services Authority (NHSBSA) seeks to transform and digitise our business we are seeking an enthusiastic and motivated individual to join the Commercial Services Team (Team).

The post holder will be responsible for supporting the Team in commercial activities with a focus on the contract management discipline, but also including strategic sourcing and advice on commercial matters.

To build strong professional relationships with NHSBSA colleagues, actively promoting customer-led thinking so that effective sourcing and contract management strategies are created, and clear direction is given across the NHSBSA and its stakeholder group.

What do we offer?

27 days leave (increasing with length of service) plus 8 bank holidays

Flexible working (we are happy to discuss options such as compressed hours)

Flexi time

Hybrid working model

Career development

Active wellbeing and inclusion networks

Excellent pension

NHS Car lease scheme

Access to a wide range of benefits and high street discounts

Manage key supplier contracts.

Ensure contracts meet customer/client needs.

Conduct analysis and research to support team goals.

Develop reports on contract performance, risks, and issues.

Monitor contractual obligations through dashboards.

Interpret contract data for customer understanding.

Assist in strategic sourcing planning.

Ensure compliance with financial instructions and governance.

Support negotiations for contract changes.

Collaborate on contract term development.

Promote innovation and continuous improvement.

Support decision-making with option analysis.

Adhere to Public Contracts Regulations and financial instructions.

Work with customers to define specifications.

Align outputs with customer expectations.

Ensure effective contract governance.

Provide commercial support for business growth initiatives.

Here at the NHS Business Services Authority (NHSBSA), what we do matters.

 We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we take pride in being part of something so meaningful, that touches millions of lives.

 Just as we design our services around the needs of our customers, we place our people at the heart of our organisation. That’s why when you join us, you’ll be empowered and given the right support to help your career grow.

 As one of the UK’s Best Big Companies to work for, we’re all connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.

We strive to offer a fantastic colleague experience, where every voice is heard, and every colleague is supported and respected. Wellbeing, diversity and inclusion is at the centre of this, so when you join us, you can connect with our Lived Experience Networks who help us to bring our authentic selves to work.

We are people connected to care.

Contract management of key suppliers.

Supporting the Team to ensure that appropriate contracts are put in place and managed so as to meet customer / client needs.

Undertaking analysis and research that supports the deliverables of the Team.

Assisting and developing reports on contract performance, risks, and issues.

Monitoring contractual obligations and limits through the development of dashboards.

Ability to interpret contract management data to give customers an understanding of the benefits and risks associated with their suppliers.

Assisting in planning strategic sourcing strategies.

Supporting the business in complying with the NHSBSA’s Standing Financial Instructions and other controls and governance requirements, ensuring that all necessary approvals are in place.

Assisting with negotiations for contract change and sourcing activities.

Working with the Team to ensure the development of contract terms for the service / product procured.

Promoting behaviours that encourage a culture of innovation, continuous improvement, and delivery of value for money outcomes.

Supporting the decision-making processes through; option analysis, recommending solutions using persuasion and influencing skills on strategic sourcing initiatives as required.

Having a knowledge of the Public Contracts Regulations and the NHSBA’s Standing Financial Instructions.

Working with customers and clients (using market knowledge and commercial rigour) to develop their requirements into clearly defined specifications. Explaining to customers how this may impact existing contracts and supplier relationships.

Assist to ensure that outputs are aligned to Customer / Client expectations.

To ensure effective commercial contract governance and management is undertaken.

To provide commercial support on the NHSBSA’s business growth activities.

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