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Telesales Agent

2 months ago

Nottingham, United Kingdom Care2Nurse Full time

**Are you a strong and natural communicator, with telesales experience?**

**Are you used to working in a busy and challenging environment?**

**Are you able to work under pressure?**

**Are you motivated, organised, flexible and driven to achieve results?**

**Can you build effective working relationships over the telephone?**

**Are you driven by results?**

There is no doubt you will have heard about the crisis within health and social care due to reduced budgets and ever evolving recruitment challenges.

Care2Nurse offer a range of services, solutions, and products to support health and social care providers. This ranges from the supply of uniforms, through to the sourcing staff and the delivery of online and face to face training programmes, plus much more

We are an organisation who are driven by our values, not our processes. We are here to support health and social care providers deliver the best possible care and support to the people who need it.

At Care2Nurse we exist to help; we help because we care.

**An exciting opportunity has risen for a Telesales representative to join our rapidly growing business.**

We are looking for a motivated and details-oriented sales professional to be the key point of contact between our company and customers. The role will involve supporting business growth and generation of leads and opportunities to upsell their services while supporting the sales team and future success.

You will aim to foster strong relationships with both existing and prospective customers as well as manage the continuous increase of the business volume.

This is a great opportunity for a professional individual who has the right skills and experience to join a rapidly growing business.

**The Role**:

- Work at a quick pace whilst ensuring every potential customer feels like they are receiving the best possible service.
- Following up with potential customers to close sales and ensure customer satisfaction.
- Upselling products and services to maximise sales opportunities.
- Gather data from a range of sources to generate leads.
- Review, develop and implement effective processes that are driven by our values.
- Ensure CRM is accurate and updated daily.
- Develop sales campaign schedules and maintain reports and records of contacts, opportunities, and conversation rates.
- Results forecasting and performance tracking against targets.
- Achieve and exceed KPI's and sales targets on a consistent basis

**Experience & Essential Criteria**:

- Experience in a Telesales role for a minimum of 2 years
- Strong sales and negotiation skills with a focus on customer satisfaction
- Confidence and ability to articulate well on the phone.
- IT skills, including experience use of CRM systems.
- Goal oriented and results driven.
- Ability to manage your own workload - handling multiple tasks and prioritising work effectively.
- Excellent attention to detail.
- You’ll be confident and tenacious, with a positive and enthusiastic attitude.

**Salary**: From £25,000.00 per year

**Benefits**:

- Company pension
- Employee mentoring programme
- Flexitime
- On-site parking
- Private medical insurance
- Sick pay
- Work from home

Schedule:

- Flexitime
- Monday to Friday

Supplemental pay types:

- Performance bonus

Work Location: Hybrid remote in Nottingham

Application deadline: 13/03/2023

Flextime

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