Claim Expense Control Specialist

6 months ago

Manchester, United Kingdom The Travelers Companies, Inc. Full time

Who Are We?

- Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

- Job Category
Claim
Target Openings
1
What Is the Opportunity?
We are currently recruiting for a Claims Expense Control Specialist to join our team based in any of our UK offices on a permanent basis.

This role would suit someone who has some experience working as a Billing Specialist, Lawyer or Costs Draftsmen who has good knowledge of litigation/CPR, Court rules and legal costs or a claims handler who has had experience of Legal bills and vendor bills.

This is an exciting opportunity for you to build relationships with both external firms and our internal claims professionals offering you a chance to leverage your current skills but also provide opportunities for professional growth, including the potential to manage loss adjuster spend. As the expense control function grows, there is scope for the role to expand into supporting the identification and management of other vendor expense control opportunities, across Claim Europe.

Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company’s discretion.

This role is eligible for a £1500 new joiner bonus. If you are successfully referred by an employee at Travelers Europe, both you and the person who referred you could be eligible for this bonus.

What Will You Do?- Reviews, determines the accuracy and challenges law firm invoices ensuring compliance with Travelers’ billing policies and department specific direction and are otherwise reasonable.- Ensure that any required authorities are properly recorded within the claim file and e-billing platform.- Provide feedback to Claim Professionals regarding billing to assist with Reserving.- Maintain an accurate record of reductions made and any appeals/queries received.- Ensures prompt, accurate and efficient auditing of submitted legal fee and expense invoices and amends as appropriate.- Ensure accurate recording of bill reviews upon the claim file.- Maintains the billing tool working with IT and the enterprise on any escalated issues.- Produce monthly reports on progress and performance with specific vendors.- Provide general feedback on Claim Professional performance in managing legal resources.

Be Committed, Be Connected, Be Creative and Be Energised - these are the values we are passionate about. Understanding and embracing our values will shape your success and contribute to making Travelers Europe a great place to work.

To be successful, you will need to consistently deliver a great experience in every customer contact; connect with the right partners internally to find creative solutions to problems; be a role model; and consistently deliver on your commitments.

What is a Must Have?
- Previous experience working with litigation and legal billing practices, civil court rules and procedures of England and Wales or prior experience of handling complex claim litigation.
- Excellent oral and written communication, interpersonal and analytical skills
- Strong organization, multi-tasking and time management skills
- Excellent negotiation and problem-solving skills
- Experience with one or more electronic billing technologies
- Experience at an insurance carrier reviewing/auditing outside counsel’s legal bills
- Strong communication (written and verbal), influencing, negotiating, listening and interpersonal skills to effectively develop productive internal and external relationships.
- Builds and maintains working relationships with peers and other professionals across organizational lines.
- Presents a positive professional image. Exhibits courage, conviction and credibility. Acts decisively to tackle difficult problems. Demonstrates Self-Awareness a strong drive to achieve with a balance of humility.
- Strong organizational and time management skills. Advanced attention to detail ensuring accuracy.
- Applies critical thinking and synthesizes information to identify key issues and make decisions. Effectively work through conflict and resolve issues with a professional demeanor.
- Paralegal Certificate
- What Is in It for You?
- Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction.
- Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you de

  • Legal Expenses Claims Handler

    1 month ago

    Manchester, United Kingdom CLD Recruitment Full time

    Legal Expenses Claims Handler £30,000 + Bonus + Benefits + Hybrid Working!My Client based in Manchester City Centre is looking to recruit a Legal Expenses Claims Handler within the BTE Claims Team, this team deal with assessing and managing indemnity provided to policyholders for the purpose of pursuing/defending a range of legal action, including...

  • Travel & Expenses Specialist

    6 months ago

    Manchester, United Kingdom Hologic Full time

    **Travel & Expenses Specialist (Accounts Payable)** **Permanent** **Manchester (M23)** **Hybrid office/home working. 3 days in office.** Strong communicator? Have a keen eye for detail? Impeccable organisation skills? If this sounds like you then we may just have the opportunity for you! Hologic is where talent comes to grow and this role is no...

  • Legal Expenses Claims Handler

    3 weeks ago

    Manchester, United Kingdom CV-Library Full time

    Claims Handler £Excellent Croydon / Hybrid Are you looking to develop your career within Claims? The opportunity: We have an exciting new opportunity to join our claims team in either our Manchester or Croydon office. The Legal Expenses Claims Handler will be part of the Before the Event (BTE) Claims Team. The team deals with assessing and...

  • Legal Expenses Specialist

    7 days ago

    Manchester, United Kingdom CLD Recruitment (Leeds) Ltd Full time

    About the RoleCLD Recruitment (Leeds) Ltd is seeking a skilled Legal Expenses Claims Handler to join their BTE Claims Team based in Manchester City Centre. As a key member of the team, you will be responsible for assessing and managing indemnity provided to policyholders for pursuing/defending various legal actions, including employment, property,...

  • Business Travel and Expense Claims Support Officer

    6 months ago

    Manchester, United Kingdom Manchester University NHS Foundation Trust Full time

    Are you enthusiastic, dynamic, and motivated to learn? Then this could be for you! We are looking for colleagues to join us who are dedicated, quality focused, Individual, and accurate and want to work in a job which genuinely does make a difference - does this sound like you? An opportunity to make a difference - to our colleagues across our hospitals and...

  • Travel and Expenses Specialist

    6 months ago

    Manchester, United Kingdom Hologic Full time

    **Travel & Expenses Specialist** **Permanent** **Manchester (M23)** **Hybrid office/home working. 3 days in office.** Strong communicator? Have a keen eye for detail? Impeccable organisation skills? If this sounds like you then we may just have the opportunity for you! Hologic is where talent comes to grow and this role is no different, we’re looking...

  • Personal Injury Claims Specialist

    1 week ago

    Greater Manchester, United Kingdom Hays Specialist Recruitment Limited Full time

    This is an exciting opportunity for a Personal Injury Claims Specialist to join Hays Specialist Recruitment Limited in Liverpool and Manchester offices.About the RoleYou will be responsible for handling a diverse range of personal injury claims, from pre-action protocols to full court trials.Key ResponsibilitiesReviewing and managing incoming claims to...

  • Payroll and Expenses Specialist

    1 week ago

    Manchester, United Kingdom Morson Group Full time

    Morson Group is seeking a skilled Payroll and Expenses Specialist to join our payroll team, responsible for resolving all expenses discrepancies/queries, investigating where required, and calculating and processing expense payments accurately. This role requires a highly analytical individual who can maintain compliance with GDPR legislation and serve as the...

  • Expenses Administrator

    4 weeks ago

    Manchester, United Kingdom Morson Group Full time

    We are seeking a dedicated Expenses Administrator to join our friendly and collaborative payroll team. If you have a keen eye for detail, are able to work to strict deadlines with excellent communication skills, and a proactive mindset, this opportunity is for you! Key Responsibilities: Resolve all expenses discrepancies/queries, investigating where...

  • Expenses Administrator

    4 weeks ago

    Manchester, United Kingdom Morson Group Full time

    Job Description We are seeking a dedicated Expenses Administrator to join our friendly and collaborative payroll team. If you have a keen eye for detail, are able to work to strict deadlines with excellent communication skills, and a proactive mindset, this opportunity is for you! Key Responsibilities: Resolve all expenses discrepancies/queries, ...

  • Expenses Administrator

    1 month ago

    Manchester, United Kingdom Morson Group Full time

    We are seeking a dedicated Expenses Administrator to join our friendly and collaborative payroll team. If you have a keen eye for detail, are able to work to strict deadlines with excellent communication skills, and a proactive mindset, this opportunity is for you!Key Responsibilities:Resolve all expenses discrepancies/queries, investigating where...

  • Expenses Administrator

    1 month ago

    Manchester, United Kingdom Morson Group Full time

    We are seeking a dedicated Expenses Administrator to join our friendly and collaborative payroll team. If you have a keen eye for detail, are able to work to strict deadlines with excellent communication skills, and a proactive mindset, this opportunity is for you!Key Responsibilities:Resolve all expenses discrepancies/queries, investigating where...

  • Expenses Administrator

    1 month ago

    Manchester, United Kingdom Morson Group Full time

    We are seeking a dedicated Expenses Administrator to join our friendly and collaborative payroll team. If you have a keen eye for detail, are able to work to strict deadlines with excellent communication skills, and a proactive mindset, this opportunity is for you!Key Responsibilities:Resolve all expenses discrepancies/queries, investigating where...

  • Expenses Administrator

    2 months ago

    Manchester, United Kingdom Morson Group Full time

    We are seeking a dedicated Expenses Administrator to join our friendly and collaborative payroll team. If you have a keen eye for detail, are able to work to strict deadlines with excellent communication skills, and a proactive mindset, this opportunity is for you!Key Responsibilities:Resolve all expenses discrepancies/queries, investigating where...

  • Claims Optimization Specialist

    3 weeks ago

    Manchester, United Kingdom CNA Hardy Full time

    Position Overview CNA Hardy is seeking a talented Claims Optimization Specialist to support the Claims Operations team in shaping and applying the company's claims strategy to provide a market-leading claims service. Key Responsibilities Driving efficiency using data reporting and process improvement Develop KPIs to monitor and improve team...

  • Claims Specialist

    4 weeks ago

    Manchester, United Kingdom Finitas Full time £75,000

    We are seeking a talented Casualty Claims Specialist to join our team at Finitas. This role will involve managing a portfolio of UK and International Casualty claims, working closely with solicitors, customers, brokers, experts and insurers to develop a strategy for timely and cost-effective resolution of more complex claims.Key Responsibilities:Manage a...

  • Senior Claims Resolution Specialist

    1 week ago

    Manchester, United Kingdom Aston Charles Ltd Full time

    Job Description:We are seeking a motivated and skilled Claims Handler to join our BTE Legal Expenses Claims Team. The successful candidate will be responsible for assessing and managing indemnity provided to policyholders for the purpose of pursuing or defending a range of legal actions, including employment, property, and contractual disputes.Provide...

  • Insurance Claim Specialist

    7 days ago

    Manchester, United Kingdom Aston Charles Full time

    Aston Charles: Exciting Opportunity\Our prestigious insurance company is looking for a talented Claims Handler to join our Before The Event Legal Expenses Claims Team. In this role, you will assess and manage indemnity for policyholders, working closely with solicitors, barristers, accountants, insurance brokers, and policyholders. You will be responsible...

  • Claims Operations Efficiency Specialist

    1 month ago

    Manchester, United Kingdom CNA Hardy Full time

    Position OverviewCNA Hardy is seeking a highly skilled Claims Operations Efficiency Specialist to support the Claims Operations team in shaping and applying the company's claims strategy. The successful candidate will drive improved performance and continuous improvement measured via key performance indicators (KPIs), while instilling discipline and...

  • Claims Handler

    2 days ago

    Manchester, United Kingdom The Portfolio Group Full time

    Portfolio are proud to be exclusively representing our client who provide Legal Expenses and Commercial Liability insurance products to small businesses. Their products help businesses facing a wide range of legal disputes, including employment issues, health and safety matters and tax investigations. This role is a fantastic opportunity for someone looking...