Branch Sales Assistant

4 weeks ago

Tonbridge, United Kingdom Hiring People Full time

_**If you have the desire to please, greet, help and build rapport with customers both face to face and over the phone whilst using customer relationships to increase sales, then this is the perfect role for you**_

**Job Purpose**:
The purpose of the role is to develop sales and maximise branch profitability at our client's showrooms, trade counters and over the phone. You are required to provide exceptional customer service to support and follow the company's strategy. **Please note that this is a PART-TIME position.**

**Key Duties**:

- Ensure showroom and warehouse displays are accurate, current, clean and tidy
- You will help maintain stock levels and carry out daily stock counts
- You will deal with customers face to face and ensure branch standards are maintained
- Carry out all cash transactions, refunds and till processes accurately and in accordance with branch procedures
- When required, check any incoming products against the Proof of Delivery, complete documentation as required and report damaged or missing products to Branch Manager
- Comply with relevant legislation and company policy and procedures (H&S, HR, business controls)
- Ad-hoc duties as and when required to meet business needs

**Knowledge, Skills & Qualifications**

**Essential**:

- Customer service - Desire to please the customer both face-to-face and over the phone
- Sales drive - Using customer relationships to increase sales through added value and link selling
- Communication skills - Greeting and building rapport with customers whilst having the ability to use questions to help find solutions to customer's problems
- Confident and friendly telephone manner
- Computer systems literate - Able to use Microsoft Outlook, Microsoft Office and Kerridge systems in order to complete the job requirements

**Desirable**:

- Trade counter sales experience
- Knowledge of general warehouse duties
- Showroom sales experience

**Benefits**:

- 23 days holiday rising to 25 after 5 years plus Bank Holidays
- Staff discount on our fantastic products
- Enhanced maternity and paternity pay
- Great pension scheme and up to 4x life assurance
- Full product training - no need to be from a 'tile background' as we have our 'LICENSE TO TRADE' programme
- No evening work to worry about and we close down before Christmas until New Year, so no working on Christmas Eve or Boxing Day

**About our Client**:
With retail showrooms and trade centres, we offer a nationwide service. We cover all aspects of tiling including wall, floor and decorative tiles with our exclusive Gemini wall and floor tile collection as well as adhesives, tools and accessories.

**How to apply**:
If this role is of interest and you would like to learn more, please attach your CV to the link provided and our client will be in direct contact.

**Please note: this is a part-time role.

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