Implementation Consultant

7 months ago

Belfast, United Kingdom IntApp Full time

Solution Implementation Consultant

Belfast, London or Manchester - hybrid working

The Implementation Consultant is responsible for implementing solutions using Intapp’s Collaboration and Content (C&C) software and developing and delivering technical training to customers. The role is a mix of client-facing consultative work and behind the scenes solution design, configuration, data analysis, and data manipulation. It involves a diverse set of responsibilities in an agile and deadline-driven environment. The individual in this role will leverage his/her analytical skills and relevant technical knowledge to engage with customers and Intappers to deliver an excellent and consistent level of client service. The role is based in Belfast, Ireland and may involve limited travel. The Implementation Consultant should demonstrate passion in and a desire to become skilled in four broad areas:
Technology The Implementation Consultant will be working with Intapp’s C&C platform software within the customer’s M365 environment. Super-user or administrator level experience with MS SharePoint and MS Teams is a must as is a strong interest in using technology to create value for our clients.

Client facing skills A significant number of day-to-day responsibilities involve communicating with clients in writing and in face-to-face online meetings. Strong written and verbal communication skills are required for success.

Professional Services and Legal Software delivery experience in one of public sector, legal / professional/financial services.

System Integration Integration with our customers’ line of business systems and understanding the relationship between data and business requirements is an important element of delivery

What you will be doing
- Conducting meetings to gather/refine and then document business requirements
- Configuring software and confirming expected functionality
- Demonstrating configured software to solicit customer’s feedback/refinement
- Working with the customer’s IT team to coordinate M365 tasks (e.g., AD group creation, data integration activities, etc.)
- Working with the customer’s project team to facilitate UAT and training activities
- Working with the Intapp project manager to communicate and manage issues and ensure that the project is delivered on time and within the budget

Experience Requirements
- Extensive experience working in a technical capacity with experience in a software consultant or technical analyst role
- Strong time management, prioritization, and communication skills, particularly the ability to effectively prioritize and execute tasks for multiple, concurrent client projects
- Experience administering SharePoint and implementing SharePoint based solutions, in a client facing capacity or working for a third party/consultancy
- Experience implementing Microsoft 365 Teams and Outlook
- Working knowledge of Azure and M365 admin center
- Some automation coding experience in Microsoft technologies such as PowerShell or Power Automate.
- Ability to work effectively as part of a team with shared objectives and on own initiative
- Advanced administration skills, in particular using MS Word, Excel, and PowerPoint
- Experience deploying client-side software desired
- Experience in Power BI and Power Automate desired

What you will gain at Intapp:
Our culture at Intapp emphasizes accountability, responsibility, and growth. We support each other in a positive, open atmosphere that fosters creativity, approachability, and teamwork. We’re committed to creating a modern work environment that’s connected yet flexible, supporting both professional success and work-life balance. In return for your passion, commitment, and collaborative approach, we offer:

- Competitive base salary plus variable compensation and equity
- Generous paid parental leave, including adoptive leave
- Traditional comprehensive benefits, plus:

- Generous Paid Time Off
- Tuition reimbursement plan
- Family Formation benefit offered by Carrot
- Wellness programs and benefits provided by Modern Health
- Paid volunteer time off and donation matching for the causes you care about
- Home office stipend
- Opportunities for personal growth and professional development supported by a community of talented professionals
- An open, collaborative environment where your background and contributions are valued
- Experience at a growing public company where you can make an impact and achieve your goals
- Open offices and kitchens stocked with beverages and snacks

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LI-IntappUK
- Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws. All

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