Implementation Specialist

4 days ago


Belfast, United Kingdom Visa Full time

Company Description**
Fascinated by the future and captivated by technology? Inquisitive, creative, and want to make a difference in the world? You will fit right in.**

By joining one of our teams at Cybersource Limited, a division of Visa Inc since 2010, you’ll have an opportunity to shape the omnichannel payments experience globally. Being part of Visa, the world’s leader in digital payments technology, our mission is to connect the world through the most creative, reliable and secure payment network, enabling individuals, businesses, and economies to thrive.

Cybersource Limited is a financial technology business that provides omnichannel payments and risk-mitigation technology to merchant-driven businesses across the globe, either direct or through our growing Partner connections.

Individuality fuels our brand and our global team - we are proud that we are a passionate team of 18,000 individuals with unique backgrounds, perspectives, and experiences. We understand that you are much more than your day job. We encourage quality of life both within and outside of the office, and whether it is taking advantage of agile work schedules or our wellness programmes, Cybersource Limited and Visa Inc. respect and encourage meaningful work/life balance for everyone.
**You're** an individual. **We're** the team for you. **Together**, let's transform the way the world pays.

**Job Description**:
If you think you could support the Visa family by joining Cybersource Limited as an **Implementation Specialist**, we want to hear from you.

The Implementation Specialist provides project and technical support to customers adopting new or new-to-them Cybersource products. After a thorough training program on Cybersource products and services, you’ll be a part of a distributed team working with small and large customers to define, shape, and implement their technical project. The role will rely on your creativity and developer acumen to fix and solve our customer’s business challenges, developing robust solutions using the breadth and depth of the Cybersource product portfolio.

Our team understands merchant-side payments inside and out And while we do want you to stay a part of our team, we also want to help you succeed in your career with Visa. Our IS team takes their honed knowledge of how our clients **actually** use our products into a wide range of outstanding roles within Visa.
**What You’ll Do, Day To Day.**
- Get hands-on with our products There is no better way to learn how it works.
- Use your Cybersource product knowledge to scope, refine, and shape the client’s project work. The Implementation Specialist can enable and inspire our clients.
- Collaborate across the business to identify and develop additional opportunities, as they arise. That may be within the client’s environment but it could be in ours.
- Continue to develop your knowledge - the payments space is ever changing and the skills we need are evolving.
- Create ‘trusted adviser’ relationships with our clients - set realistic expectations and keep their priorities close to hand.
- Be a coach and mentor for your teammates, as no one person can know it all.

Qualifications**
What You’ll Bring**
- Demonstrable experience in software development experience with an aptitude for solution development; or solutions engineering/presales, technical consulting, system integration project management for enterprise accounts;
- A strong client bias with excellent verbal and written communication skills
- A motivation to solve technical and business problems for clients
- Excellent prioritisation skills and ability to manage workload to meet customer expectations.
- An enthusiasm for learning
- Payments or Risk experience is a plus, but we’ll teach you everything you need to know.

Additional Information**
Additional Information **Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.



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