Customer Implementation Specialist

1 week ago


Belfast, United Kingdom WorkPal Full time
Job Title: Customer Implementation Specialist

WorkPal is a leading provider of cloud-based field service management software, seeking a talented Customer Implementation Specialist to join our team.

About the Role
  • Work closely with customers to understand their needs and develop tailored solutions
  • Coordinate project timelines and progress with WorkPal teams
  • Effectively communicate with stakeholders, ensuring timely updates and progress reports
  • Support the development of customer-specific solutions
Key Responsibilities
  • Project coordination and administration
  • Scheduling meetings and calls with customers
  • Conducting weekly check-in calls with customers, monitoring progress and offering guidance
  • Providing support and addressing customer queries through online training sessions
Requirements
  • At least 1 year of experience in a similar role or relevant industry
  • Proven ability to deliver high-quality results in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Able to work accurately and efficiently under pressure
  • Project Management skills

This role offers a competitive salary of £45,000 - £60,000 per annum, based on experience.



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