Process Consultant
6 months ago
**Job Title**: Process Consultant - ATS Implementation
**Location**: UK remote
**Working Hours/Shifts**: Full time
**Employment Type**: Day rate contract until 6th September
If you have a passion for doing things better - for both your clients and your career - bring it to AMS and unleash your potential.
**What does a “day in the life” of my new team look like?**
The role of the **Consultant** is to lead and drive all process design activities for I&T projects, including new and existing client implementations, transformations, exiting client projects, remediations and significant internal projects. The Consultant has overall accountability for Training and Facilities workstream deliverables. Occasionally, the Consultant will travel to client sites (and AMS Locations) both in and out of the region. The size, scope and complexity of projects vary based on the client engagements.
**Responsibilities also include**:
- Leads discovery and design process with key stakeholders, in line with contractual obligations
- Presents and validates future state process design with internal/external stakeholders
- Identifies and documents client change impacts
- Obtains client approval for future state process
- Produces clear and concise process documentation
- Drives training strategy (for project), including approach, and delivery
- Collaborates with project workstream leads across AMS and external clients
- Contributes to weekly project update presentations and calls
- Identifies and communicates risks and issues to the Project Manager in a timely manner, making suggestions for mitigation
- Contributes to lessons learned exercise, document and share output for ongoing development
- Leads handover of operational materials to the account
- Supports other workstream activities as required (e.g., WIP, Stabilisation)
**What do I need to succeed in this role?**
**Must Haves**:
- Proven process design and process mapping experience
- Experience of Talent Acquisition ATS Implementation
- Previous experience in a Process consultant role
- Implementation/ process documentation and design background
- Proven ability of managing stakeholder/client relationships and expectations
- Able to work to tight deadlines, supporting multiple deliverables/activities at any point in time
- Demonstrated capability in obtaining and interpreting complex data
- Experience of preparing and delivering client presentations
- Ability to obtain agreement on key decisions with sign off from stakeholders on process design
- Ability to produce clear and concise documentation
**Nice to Haves**:
- Working knowledge of the full recruitment lifecycle from experience gained working within Recruitment and/or HR function
- Awareness of financial services good to have
- Experience in project delivery methodology and toolkits
- Experience of using Microsoft SharePoint, Visio, Teams
- Experience working in a project environment
- Knowledge of future trends in our industry, such as, service offerings, robotics, artificial intelligence, and recruitment marketing
- Proven experience in change management / continuous improvement
**Why AMS?**
We strive to do things better for the world’s most demanding brands. Is it challenging? Yes. But it’s a challenge that brings us together, where support, collaboration and inclusiveness empower you with a feeling of belonging.
Bring your goals and ambitions. We give you the trust, independence, and flexibility to run your career your way. Our support will bring you opportunity.
Our evolution is happening now, let’s bring it—together.
**Who will I be working with?**
The Consultant is responsible for overseeing and guiding the Project Analyst in all associated workstream deliverables. The Consultant reports to a Senior Manager (Project Manager or Senior Consultant) and will engage with both internal and external stakeholders.
**Our culture of inclusion and belonging**
AMS is an Equal Opportunities employer with a strong and passionate commitment to Diversity, Equity, and Inclusion. We’re dedicated to fostering a work environment that supports, inspires, and respects all individuals. We do not discriminate based upon age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other applicable legally protected characteristic.
**What’s my next step?**
Stage 3: If successful, we’ll arrange a phone call to get to know you and your motivations, tell you more about the role and AMS, and answer any questions you may have.
Stage 4: If both you and we agree to continue, we'll set up a video interview with the Hiring Manager. Whatever the outcome, you'll receive feedback.
Stage 5: Depending on the role, a successful interview will either result in an offer or a second video interview with a stakeholder from the client or team.
Stage 6: If you’re invited for a second video interview, you’ll receive a call with
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