Collections Officer

2 weeks ago


Rotherham, United Kingdom Hawk 3 Talent Solutions Full time

**Collections Officer**
**Permanent**
**Monday - Friday**
**Rotherham**
**£25,000**

**The Company**:Hawk 3 Talent Solutions are working with a client who are looking for an **experienced** and hardworking Collections Officer to join their team based in Rotherham to assist with the recovery of late payments on the accounts.
**The Role**:

- The Collections Officer will be advising and assisting customers of payment options
- Taking payments over the phone then adding this onto the loan agreement for the customer
- Input all customer information onto the loan management system
- Negotiate payments arrangements
- Liaising with outside agencies like debt management companies etc
- As the Collections Officer, you will be dealing with difficult customer queries and situations

**Experience Required**:

- **You will need to have previous experience within a Collections role**:

- **Knowledge of the Country Court Process would be ideal**:

- **Familiarity with consumer credit agreements and the consumer credit act 1974**:

- **Confident on the phone**:

- **Excellent negotiation skills as well as negotiation skills**:

- **The Collections Officer must be patient and organsised**

For more information on the Collections Officer role or for a confidential chat, please call Heidi Lees on 07712 675746 today.

Closing date **06.05.2023**

Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client.

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£25,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- 8 hour shift
- Day shift

Ability to commute/relocate:

- Rotherham, South Yorkshire: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Reference ID: Collections Officer


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