Service Coordinator

2 weeks ago

Bristol, United Kingdom RHC Lifting Full time

**Bristol Based**:
Do you enjoy working with customers to provide an excellent service? Would you like to join an exciting, innovative and growing organisation? If so, then we may just have the perfect opportunity for you.

At RHC Lifting we offer our clients are variety of services including the maintenance and repair or lifting equipment as well as the design, manufacture, and delivery of cutting-edge lifting solutions. We are looking for a Service Coordinator / Estimator to join our busy team at our Head Office in Yate.

The
**Service Coordinator / Estimator** will be responsible for:

- Reviewing engineer reports, preparing quotations and liaison with customers.
- Ensuring that great communication and a high-quality service is delivered at all times.
- Working with the engineering team as and where appropriate to gather information to inform the quotations process.
- Monitoring and following up quotations and chasing purchase orders for work from our customers.
- Ensuring customers are kept informed about the service that we are providing at all times.
- Logging all jobs and information relating to quoted works on our CRM system (Salesforce).
- General office administration duties as required.

To be considered for the role you will need to demonstrate:

- Excellent communication skills both on a face-to-face basis and over the telephone.
- The ability to develop productive and positive working relationships across all levels of the business.
- Great organisation and time management skills.
- IT competency particularly in respect of MS Office, experience in the use of customer databases would be an advantage.
- The ability to use your initiative to get the job done.
- A commitment to customer service excellence.
- Job types: Full-time, Permanent
- Salary: From £23,000.00 per year
- Benefits:

- Company pension
- Life insurance
- Schedule:

- Monday to Friday
- Ability to commute/relocate:

- Bristol: reliably commute or plan to relocate before starting work (required)
- Education:

- GCSE or equivalent (preferred)
- Experience:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
- Language:

- English (required)
- Licence/Certification:

- Driving Licence (preferred)
- Work Location: In person

If you think you have the experience/qualifications that we are looking for then we would love to hear from you. If you wish to be considered for the role, please send your CV with a covering letter to HR at

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