Customer Service
2 weeks ago
Job Type: Temp to Perm
Magna Park, Milton Keynes, MK17
**Salary**: £10.62 per hour
Monday to Friday, 40 hours per week
Shifts between 07:00 and 19:00 - Typically 8am - 5pm
Hybrid Working: 2 days working in the office after probation is passed
Gi Group present a fantastic opportunity to join a Global Parcel & Logistics company who are looking for Customer Service Representatives to join their team based in Milton Keynes.
- Able to build rapport with customers and establish customers' needs
- Capable to consistently handle inbound calls, contact flow
- Skilled in confidently give customers information provided
- Able to remain positive and enthusiastic throughout all customers contact
- Able to provide high levels of quality service
- Confident in maintaining customer loyalty
- Able to deal with customer complaints in a professional manner
- Based ideally in Milton Keynes and surrounding areas
- Flexible on working weekends
- Proven experience within a customer service environment
- Past call center experience
- Experience in working with MS Excel and Word
- IT Literacy
- Excellent spelling and grammar
- Complete in full 5-year address and employment history (will be checked)
- Have a clear criminal record (this will be done prior to any employment offer)
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