Customer Service Advisor

4 days ago


Gloucester, United Kingdom G B Solutions Full time

**Customer Service Advisor**

**Gloucester**

**£25,000**

A Gloucester based company are looking for a Customer Service Advisor. As the Customer Service Advisor, you will provide customer service support to a database of advisers. If you want to join a dynamic, supportive team, be part of a company with a greatreputation and progress in your career, this could the perfect job for you

**Responsibilities**:

- Process requests as they are received
- Continue to develop knowledge of the equity release market
- Provide system support and guidance on company software
- Resolve equity release enquiries by liaising with underwriters, including large loan requests
- Focus on building relationships with adviser members
- Train and support the Assistant Customer Service Administrators

**Skills/ Experience**:

- Excellent interpersonal and communication skills
- Confident liaising with all levels of the business
- Strong organisational skills
- Able to multi-task and prioritise tasks
- Existing knowledge of the equity release market and air sourcing platform

GB?Sales are your specialist?recruiters in Sales and Customer Service.

We hire across a vast range of roles including?Sales,?Customer Service, and Business Development.

We manage?Sales?jobs in Gloucestershire and the Southwest including Bristol, Swindon, Cirencester, Oxford, Reading, Birmingham and South Wales.



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