Reception & Admin Apprentice

Job title: _Study Programme Receptionist and Administrator_

Job reference number: 10175

Interview date: _TBC_

Landau is a supported employment and training charity that transform over 800 lives a year across the West Midlands by providing routes to employment, access to learning, social enterprise help and support for personal growth. We are an ever growing, diverse organisation providing quality, sustainable services.

We have an exciting new opportunity for a _Study Programme Receptionist and Administrator _to join Landau. The Study Programme Receptionist and Administrator will be responsible for ensuring friendly and efficient reception services and responsive administrative support for the centre staff in order to ensure that the centre operates a safe, welcoming and supportive service for all customers, learners and visitors, promoting inclusion and training at every opportunity.

Key responsibilities will include:

- Provide welcoming and efficient reception services, greeting and signing in visitors, ensuring a well-presented environment
- Support with events arrangements, room bookings, visitor arrangements, taster days, and parent’s evening.
- Offer flexible support and show initiative in identifying and completing tasks that will assist with the growth and vibrancy of the centre, contributing as part of a high performing and forward-thinking team
- To ensure that Bursaries are completed each week for learners who are eligible and sent to Finance for processing.
- To assist the Education Administration Officer and Careers Engagement Coordinator with any daily tasks.
- Provide administrative functions for the centre such as tracking orders, supplies and stationery, liaising with suppliers, travel/transport providers
- Support in the production and upkeep of business systems such as databases, spreadsheets or documents
- Maintain a presence “front of house” supporting high standards of customer service, supervision and support.
- Support effective communications with parents, carers, stakeholders including arranging meetings, tracking reviews, following absences, recording holidays or leave etc.
- Undertake such other duties that are required commensurate with the role
- Arrange own cover when on annual leave or when absent from the Wellington site

As part of this role you will complete a Level 3 Business Administrator Apprenticeship Qualification.

Hours: 36.5 hours per week

**Salary**: From £5.28 per hour ( dependent on experience)

This is a permanent post

Location: Wellington, Telford

**Job Types**: Permanent, Apprenticeship

**Salary**: From £5.28 per hour

**Benefits**:

- Health & wellbeing programme
- Referral programme

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- Telford, Shropshire: reliably commute or plan to relocate before starting work (required)

Work Location: In person