Applications and Systems Manager

1 month ago


Cleveland, United Kingdom Reed Full time

A global company is looking for an **Applications and Systems Manager** to establish and communicate strategies, align and develop teams and achieve organisational goals. Through understanding business and technological trends, you will alignprojects and teams to meet business goals. In this role you will oversee enterprise IT systems and provide planning, evaluation, and implementation expertise **for complex and integrated technology**. To be successful in this role you will need experience with needs assessment, system design, tech selection, business continuity planning, auditing, and risk management.

This role is for someone with an **entrepreneurial spirit**, who wants to lead teams to success and be in a decision making role for a global organisation. This company is at **the forefront of its industry** and are bringing their large technical projects to the North East. You will be improving the company by supporting the **cultural values**whilst **improving systems and innovating**.

**Essential Job Duties and Responsibilities**:

- Understand the vision and goals of the company and use business and technology trends to inform a strategy and decision making across a global platform.
- Take the lead on assigned Infrastructure projects ensuring they are well planned and delivered on time and on budget.
- Attend meetings relating to the specification, implementation, or transition to operation of new systems or services.
- Establish and maintain team and personal productivity standard whilst seeking out ways that improve team performance
- Delivers quality technology services and perform post implementation user experience analysis and troubleshooting
- Implements enterprise IT operating policies, procedures and objectives
- Liaise with IT leadership team to ensure the integrity, reliability and security of enterprise systems
- Establish service level agreements (SLAs) with outsourced vendors
- Ensure that incidents, service requests, and changes assigned to the team are received and resolved within SLAs.
- Recruitment of appropriate members into the team

**Key skills and Knowledge Required**:

- Proven experience overseeing all aspects of enterprise IT system and implementing and supporting such systems.
- Ability to prioritize, anticipate needs, take initiative, meet deadlines, and be accountable to delivering business results.
- Demonstrated ability to provide planning, evaluation, and implementation expertise for complex and integrated technology and manage multiple projects
- Experience with needs assessment, system design, tech selection, business continuity planning, auditing, and risk management.
- Must have experience leading, motivating, directing, training, and evaluating personnel and a demonstrated commitment.
- Ability toestablish excellent customer service and end user satisfaction.

**Benefits include**
- Pension Scheme
- Maternity and Paternity Benefits
- Corporate Health Cover
- Gym Discounts
- Wellness Programme
- Employee Assistance Programme
- Individual personal development plans



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