Response Team Officer

3 weeks ago


London, United Kingdom Smart Recruit Online Full time

First Response Group have a fantastic opportunity for experienced Response Team Officers to join the team at a high-profile sports venue.

The Response Team Officer will be responsible for ensuring the safety of the clients' employees, visitors, and associated property. Response Team Officers will be tasked with patrolling designated areas, responding to safety and security threats, and establishing a high-visibility security presence across the site during world-class events ensuring safety and security are delivered to the highest possible standards.

These are event-based roles therefore flexibility is essential as timings and days will not be consistent as many events take place in the evenings and at weekends.

**Main Responsibilities**:

- To support the crowd safety team in delivering a world-class service.
- To promote and ensure safety.
- Access control/searches/patrols.
- Crowd management, monitoring crowd dynamics.
- To enforce ground regulations.
- Incident response.
- Provide feedback - via reporting process.

**Benefits**:

- Industry-leading pay rates
- SIA upskilling and licence renewals
- Paid holiday allowance of 5.6 weeks per year pro-rata
- Referral Scheme -_ earn £100 voucher for every successful referral_
- Free uniform
- High-street discounts
- Free healthcare package which includes access to EAP
- Death-in-Service
- Statutory pension scheme

**Info**:
This Response Team Officer role is a 0-hour event day only role, with day, evening, and weekend shifts available.

**Essential Skills**:

- Valid SIA Door Supervisor Licence
- Either a Level two or level three Spectator safety NVQ
- Fully comprehensive 5-year work/unemployment/education history screenable to BS7858
- Must have demonstratable experience of working in a similar role in high-profile, high footfall environments
- Be able to work independently as well as part of a tea

**Desired Skills**:

- Excellent interpersonal skills
- High levels of written and verbal communication skills
- Be punctual and reliable
- Strong customer focus
- Be well turned out and have pride in personal appearance

**About Company**:
First Response Group (FRG) is a total security, risk, and facilities management solutions company.

We are leading the way with new technologies and training and development to deliver a first-class service to our clients.

What makes us different is our people. Our mission is to motivate, support, and develop our employees by creating a culture of 'inclusion and happiness'. It is vitally important to us that everyone feels part of the team, contributes positively to company development, and shares in our successes.

We are an SIA approved contractor, an ACS Pacesetter, and hold four NSI Gold accreditations.

**Essential Requirements**:

- Valid SIA Door Supervisor Licence
- Either a Level two or level three Spectator safety NVQ
- Fully comprehensive 5-year work/unemployment/education history screenable to BS7858
- Must have demonstratable experience of working in a similar role in high-profile, high footfall environments
- Be able to work independently as well as part of a tea


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