Apprentice Outpatient Administration Assistant

3 weeks ago

Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

Are you a self-motivated, hardworking and enthusiastic individual looking to take their first step to an administration career in the NHS? If so, this apprenticeship post could be just what you are looking for.

We are excited to be able to offer an administration apprenticeship opportunity working within the outpatient administration teams across QMC campus, City campus and Abbeyfield court.

You will work alongside the team providing support in a range of administration duties including clinic reception, processing patient referrals, answering telephone enquiries, sorting post and updating patient records, as well as other general office duties.

You will be supported to develop lots of new skills including; prioritisation, attention to detail, using your own initiative and the ability to work in a busy and fast paced environment.

You will be a conscientious and enthusiastic team player with good organisational skills. You will need to be able to demonstrate and uphold patient confidentiality at all times, be well motivated and reliable. You will be able to understand and accurately convey verbal and written information and be able to remain calm under pressure. You will present a professional and polite attitude at all times.

You will learn and develop skills using Microsoft Office and NHS systems. For further job responsibilities please familiarise yourself with the job description.

This is a 18 month fixed term apprenticeship and you must be committed to work towards a level 3 in Business Administration.

As an employee we will be committed to ensuring that a structured plan is in place to support and enable you to complete your apprenticeship.

In addition to the summary below, you will need to familiarise yourself with the full Job Description and Person Specification documents attached to this advert.

Working as part of a team, you will support the Outpatient administration teams in the provision of a high quality administrative service to our patients and clinical teams.

You will be expected to demonstrate a flexible approach to the role, providing administrative support for a number of specialties.

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