Catering Assistant

4 weeks ago

Reading, United Kingdom Royal Berkshire NHS Foundation Trust Full time

Band 2 Catering Assistant (Zero Hours "As & When")
- To work as part of the catering team in producing approximately 1600 patient meals and the serving of 700 customers in the restaurant per day.
- To provide catering assistant / store portering duties to ensure the smooth, efficient and safe running of the catering function, stores and all its services to the standards outlined. Including the receiving, checking and appropriate storage of all food and catering supplies, undertaking interdepartmental deliveries. All food safety policies and procedures, accurate record keeping and adherence to health, safety and quality control measures.
- To assist in maintaining a clean, tidy and safe department, whilst providing the customer with pleasant and efficient service. Carrying out duties in line with the department’s working procedures.
- To assist with the smooth running and appearance of the Trust, the post holder is expected to be flexible and work across the Facilities Directorate and the Trust, as required and appropriate to the grade.
- Deliver food to wards.
- Operate till / cashless system.
- Dismantling / reassembling equipment.
- Washing up.
- Cleaning floors, work surfaces, fixed equipment.
- Serving food, portion control and presentation skills.
- Food preparation - salads, sandwiches, breakfasts, deep fried goods, vegetable steaming, one or two step cooking processes.
- Lifting and storing of heavy equipment / food deliveries.
- Ensure equipment is cleaned.
- Maintaining daily records.
- Training / supporting colleagues.
- Reporting maintenance issues.
- Providing cover.
- Receiving / checking / ordering / storage of goods.
- Deliveries to wards / departments / Restaurant / TEC etc. Communicating with ward staff & HCA’s.
- Stock taking and stock control.
- Moving and handling activities, transporting and storing of food and equipment.
- Maintaining of records.
- Delivery of milk and bread / provisions
- Picking of goods for food production.

**The post holder is expected to**:

- Provide and assist with the provision of the services described to a high standard, ensuring effective operation of the hospital organisation.
- Develop and maintain good working relationships with service users, patients, visitors, staff and managers as well as external agencies providing services to the Trust.
- Communicate and act in a positive manner, which will promote the organisation, by maintaining standards being professional compassionate and caring at all times.
- Maintain a high standard of personal dress/uniform, conduct and deportment in keeping with the nature of your duties, ensuring that the duties carried out will reflect to the credit of the department and Trust.
- Attend training courses and development sessions when required, communication and briefing meetings, communicating positively contributing to the teams and Departments objectives.
- Communicate information relating to food service requirements to staff, patients and other members of the public both verbally and by telephone.
- Notifying the supervisor on any discrepancies from receipt and distribution of catering supplies.
- Deliver food to wards as and when required.
- Undertake surveys or audits as necessary to own work, e.g. crockery / cutlery etc.
- Operate cash till / cashless system - when required, which would include peak periods of the day. Following guidelines regarding cashing up and ensuring money is secure.
- In the absence of the manager, effectively organising own day-to-day work tasks or activities.
- Responsible for dismantling and reassembling kitchen equipment used by chefs.
- Manually and / or mechanically washing up catering utensils, crockery and cutlery.
- Environmental cleaning of floors, work surfaces, fixed equipment, etc., following departmental procedures.
- Serving food, maintaining good portion control and presentation skills. Maintaining good levels of concentration during the plating of patient’s food for extended periods (e.g. 90 minutes).
- Food preparation to include salads, sandwiches, breakfasts, deep fried goods, vegetable steaming and any other one or two step cooking processes. General preparation of food stuffs as directed.
- Lifting and storing of heavy equipment and food deliveries as required
- Ensure equipment is cleaned properly and ‘fit for use’ by the start of the next shift.
- Maintaining daily records including temperature checking, cleaning and wastage sheets.
- Training and supporting colleagues when necessary and as appropriate to post holder’s level of responsibility.
- Reporting any maintenance issues, including ensuring correct operation of fridges/freezers and pest control measures.
- Providing cover (e.g. for annual leave and on an ad-hoc basis) for other roles and tasks within the catering department, as appropriate and in line with service needs.
- Receiving / checking / ordering / storage of goods.
- Deliveries to wards / departments as per schedule plus Restaurant / TEC e

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