Multi-modal Freight Clerk

2 months ago

Cardiff, United Kingdom Freightserve Full time

Freightserve are looking for an experienced Freight Clerk who has experience within Export and Imports for a Freight Forwarder based in the Cardiff area.

**Main Purpose of the role**:
Under the direction of the Supervisor and the Manager, the Multi Modal Freight Operator is responsible for processing airfreight and ocean freight shipments from quotation to completion.

**RESPONSIBILITIES**:

- Processes shipments Air /ocean/ Road
- Completing all relevant Import / Export paperwork, entering console data.
- Completing HM Customs paperwork depending on mode of transport.
- Completing HAWB’s, MAWB’s and IATA forms.
- Dealing with customer queries.
- Arranging collections and deliveries of freight with haulage companies.
- Providing Air /Road / Ocean quotations to customer.
- Negotiating ad hoc rates with suppliers.
- Invoicing shipments and keying off of supplier’s invoices.
- May have responsibility for ensuring sufficient stationery is available for departmental needs Eq, airwaybills and ocean bills.
- Other duties as assigned by Manager/ Supervisor

**KNOWLEDGE, SKILLS & ABILITIES**:
**Skills**:

- Experience of consolidations, HAWBs/MAWBs and IATA shipment procedures (essential);
- Training in dangerous goods and knowledge of letters of credit (desirable - training can be given).

**Knowledge of**:

- customs procedures as well as Inward & Outward Processing Reliefs (essential);
- MS Office (WORD, OUTLOOK, EXCEL)
- ASM / Chief system,NCTS

**Ability to**:

- work on own initiative;
- tactfully handle customers and their queries;
- Good communication skills essential
- must be prepared to work shifts (including overtime as and when needed)
- Must be prepared to be on call/call out if there is a need to
- Able to work as a team

**As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shippingindustry.

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