Office Support Admin

3 weeks ago

Alnwick, United Kingdom Hadrians Recruitment Full time

**Role**:
**Location: Alnwick, Northumberland**

**Hours: Mon-Fri -Full time (part time considered)**

**Salary: Dependent upon experience**
I am working in partnership with a local care support business who have an opportunity to join their Alnwick Office as an Administrator. The role has is a newly created opportunity due to the increase in workflow impacting on the need for additional back office support.

You’ll work alongside the existing core team to ensure that the field based Care Support Team who have direct contact with service users are fully compliant in all HR and training needs, aware of working patterns and have everything they need to ensure the best care support delivered at all times to the service users.

**Key responsibilities include**:

- Working as part of the core Business support Team, contributing effectively and positively to ensure the business meets the standards and service levels required and to enable continued growth.
- Meeting and greeting internal and external visitors into the office
- Day to day office administration which includes updating records online, updating people files ensuring pre-employment checks are completed, booking training and inductions, producing reports, timesheet collation, inputting data, general administration.
- Taking responsibility and ownership for completion of tasks and dealing with any queries that arise
- Supporting the Team Coordinator with rota allocation, ensuring service users receive required care allocation at all times
- Ordering & management of stock
- stationary etc.
- General Housekeeping and ensuring the office environment is maintained to a high standard at all times
- Supporting any other Team member with tasks and duties, to a level which ensures that you can step in and support for holiday/sickness cover if required.
- Embracing and championing core business values to ensure they underpin everything that you do in the role.

**Skills & experience required**:

- Experience of working in a customer facing office environment
- Ability of providing efficient administration support using Microsoft packages
- Awareness and understanding of working within a regulated sector.
- Taking accountability for the management of timely records/files as required
- Enjoy working as part of a core Support Team
- Confidence to challenge and raise concerns or issues appropriately.
- Ability to prioritise daily workload ensure deadlines achieved and issues resolved effectively
- Demonstrate a high level of attention to detail and accuracy
- Flexible approach maintained in relation to duties as and when required
- Maintain an empathetic approach, fully aware of the impact that the role and Team have on the service end user.

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