Telephone Collections Agent

2 weeks ago


Sheffield, United Kingdom Stirling People Solutions Full time

**Telephone Collections Agent**

**Basic salary £22,000 - £25,000 + Bonus (OTE £28,000+)**

**Location - Sheffield**

**Full time/Permanent - 37.5 hours between 8am and 8pm - Monday to Friday**

**Contact - Adam Stirling (Stirling People Solutions)**

If you’re an experienced Telephone Collections Agent looking for a new role with a well established, national business, this could be the one for you.

This financial services group has been operating within the debt recovery industry for over 40 years and has an average yearly growth increase of over 30% per annum

**Role and responsibilities**:

- You will be making and receiving telephone calls from businesses and individuals to recover outstanding debts
- Handling difficult conversations in a sensitive and professional manner with customers over the telephone
- Entering accurate records of conversations and payment agreements into a customer database
- Following processes and guidelines regarding debt collection
- Working in an open plan, contact centre environment - achieving personnel and team targets
- Accurately entering customer payment details into our systems - ensuring these are entered correctly first time around

**Desirable skills and experience**:

- Previous experience working in a call centre or credit control type role is important
- Clear and confident communications skills - both writing/data entry and over the telephone
- Being comfortable working to targets - earning more money based on your achievements
- Strong IT skills - we use different technologies and systems and need you to pick these up quickly
- Happy to make outgoing telephone calls to customers - on occasions these can be difficult conversations
- Problem solving abilities - able to ask the right questions to get the information you need

**The company**

This well established financial services business has been supplying debt recovery services to customers nationwide for over 40 years

Their client list spans from local authorities, utilities providers, retail and banking organisations.

With over 600 employees across the country, they are able to provide high levels of service, and successfully deliver against client needs.

**What to do next?**

**Salary**: £22,000.00-£25,000.00 per year

**Benefits**:

- Company pension

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Commission pay

Work Location: In person


  • Collections Agent

    Found in: Whatjobs ES C2 - 6 days ago


    Sheffield, United Kingdom Steel Cactus Full time

    Collections Agent£20500 per annum OTE £32kPermanent position working 37.5 hours per weekThe CompanySteel Cactus Recruitment are excited to be working alongside their client; a debt recovery company with offices nationwide. Due to business demand; we are seeking three collections agents in the Sheffield office.Responsibilities• A Chance to develop your...

  • Collections Agent

    2 weeks ago


    Sheffield, United Kingdom Steel Cactus Full time

    Collections Agent £20500 per annum OTE £32k Permanent position working 37.5 hours per week The Company Steel Cactus Recruitment are excited to be working alongside their client; a debt recovery company with offices nationwide. Due to business demand; we are seeking three collections agents in the Sheffield office. Responsibilities A Chance to develop...


  • Sheffield, United Kingdom Elevation Recruitment Full time

    Elevation Accountancy & Finance are currently working alongside a key client in the Sheffield area as they look to recruit a Collections Advisor to join their finance team to assist with a busy period. This is a fantastic opportunity for someone who has collections experience, to join a fantastic organisation. Duties of the role include: - Maintain a...


  • Sheffield, United Kingdom Driver Hire Sheffield Full time

    **Customer Service Agent is an important role and is often the first point of contact for customers.** **_About the role:_** - This role is working Wednesday - Sunday. - **Hours**:Wednesday**: 8am - 17:30pm, **Thur**: 8am - 17:30pm, **Fri**: 8am - 17:30pm - **Saturday**: 8am - 15:00pm & **Sunday**: 8am - 13:00pm - You will be having regular customer contact...


  • Sheffield, United Kingdom Foundever Full time

    **Foundever** At **Foundever**, we believe that small moments can have a big impact on your work experiences, customers, teams, and friends. By creating positive moments for each other, you can make a difference and improve your experience. Your working life is how you spend a large proportion of your time. Why not spend it realising your potential? At...


  • Sheffield, United Kingdom PRATAP PARTNERSHIP LTD Full time

    Pratap Partnership are recruiting for our market-leading client in the service industry with offices across the UK. The Trainee Insolvency Administrator role provides general support to other administrators in the team. The main aim is to meet client needs and ensure records are updated. Some previous admin experience is required along with an interest in...


  • Sheffield, United Kingdom PRATAP PARTNERSHIP Full time

    Pratap Partnership are recruiting for our market-leading client in the service industry with offices across the UK. The Trainee Insolvency Administrator role provides general support to other administrators in the team, with the aim of meeting client needs and ensuring records are updated. Some previous admin experience is required along with an interest in...


  • Sheffield, United Kingdom Glu Recruit Full time

    Ref: 332 **Role**:Temporary customer service **Salary: £11.10ph** **Location**:Sheffield **Hours**: Monday to Friday 9am-5.30pm Glu Recruit are recruiting for an customer service adviser to support a Health and wellbeing company based in S9 area of Sheffield on a temporary basis for a minimum of 6 weeks **Main responsibilities**: - Good experience of...

  • Credit Controller

    1 day ago


    Sheffield, United Kingdom Sewell Wallis Full time

    I am extremely excited to be working with this amazing firm who are based in the centre of Sheffield. Due to expansion they're looking to recruit a Credit Controller on a permanent basis. On offer is an excellent salary of £25k and working from home 50% of the time. The role; - Ensure prompt payment of customer invoices within agreed credit terms. - Resolve...

  • Administrator

    6 days ago


    Sheffield, United Kingdom Sue Ross Recruitment Full time

    Sue Ross Recruitment are working with a manufacturing company in the recruitment of an Administrator on a temporary to permanent basis. This role is office based, working full time Monday to Friday 8.30am - 5.00pm. Our client are looking for someone who is enthusiastic, confident on the phones and happy to work in a small team environment. This role is to...

  • Sales Negotiator

    1 day ago


    Sheffield, United Kingdom 2Roost Sales & Lettings Full time

    The role will consist of progressing property sales from sale agreed stage to completion and will involve liaising with purchasers, vendors, solicitors, other estate agents, surveyors, mortgage lenders / advisers and keeping all parties and property records updated every step of the way. An ability to work to timescales and deadlines is important along with...

  • Sales Negotiator

    1 day ago


    Sheffield, United Kingdom 2Roost Sales & Lettings Full time

    The role will consist of Negotiating Offers and Progressing property sales from sale agreed stage to completion and will involve liaising with purchasers, vendors, solicitors, other estate agents, surveyors, mortgage lenders / advisers and keeping all parties and property records updated every step of the way. An ability to work to timescales and deadlines...

  • Accounts Assistant

    6 days ago


    Sheffield, United Kingdom Reed Accountancy Full time

    Reed are currently working with a brand new client in Sheffield in the recruitment of a **Senior Accounts Assistant**. The role needs to be filled urgently as the company is currently going to be without an Accounts Assistant **Job Spec**: Job title**:Senior Accounts Assistant** Wage: **£27,000 - £32,000** Contract Type: **Permanent** Start...

  • Accounts Assistant

    6 days ago


    Sheffield, United Kingdom CLD Recruitment Full time

    My client a Letting agent in Stocksbridge seeks an experienced Accounts Assistant to join their team. Accounts Assistant duties: - Monthly review of outstanding residential sales debtors - Writing to clients as necessary and instructing debt collection agency if required - Answering incoming calls to general admin unit - General office duties - Opening and...


  • Sheffield, United Kingdom Glu Recruit LTD Full time

    **Ref:228** **Role**:Clinical Services Administrator **Salary**:£26,000 **Location**:Sheffield **The role** To provide administrative support to a group of Orthopaedic, Spinal, General, Gynaecological and Urological Consultants, working flexibly with other administrative employees within the team. The post holder will be required to take responsibility...


  • Sheffield, United Kingdom Glu Recruit Full time

    **Ref**: 390 **Role**:Customer Services Administrator **Salary**:£26,000 **Location**:Sheffield **The role** To provide administrative support to a group of Orthopaedic, Spinal, General, Gynaecological and Urological Consultants, working flexibly with other administrative employees within the team. The post holder will be required to take...


  • Sheffield, United Kingdom Aimée Willow Connex Full time

    Credit Controller - Sheffield Support Sheffield - South Yorkshire The Role Responsible for the control of accounts receivables ledgers across offices, to maximise cash flow and profit, reduce the risk of bad debt and ensure that accounts are properly maintained. **Responsibilities**: - Collect cash by telephone and written contact with clients. -...

  • Outbound Sales

    2 days ago


    Sheffield, United Kingdom Uniting People Full time

    _**Customer Sales Agent**_ - Mon-Fri: 10am-7pm - Salary: £21,671 + Bonus....OTE £30,000+ **Responsibilities**: - Provide excellent customer service via service calls to customers - Conduct outbound calls to existing customers - Discuss services and upsell opportunities - Communicate effectively - Utilize the systems to track and manage customer...

  • Receptionist

    2 days ago


    Sheffield, United Kingdom Glu Recruit LTD Full time

    **Ref:229** **Role**:Receptionist **Salary**:£21,750 **Location**:Sheffield **The role** The Receptionist is an extremely important part of the team and is the main point of contact for patients and a focus point for visitors. With full responsibility for the reception area the team perform a vital communication role connecting the wider...


  • Sheffield, United Kingdom MacGregor Recruitment Solutions Full time

    Looking for an opportunity to join a friendly trade counter team in South Sheffield?_ Our client is a supplier to trade of upvc and aluminium windows & doors and they have a great opportunity for an individual to join their team. - As an integral part of a small branch team you will work across all aspects of the trade counter branch - Deal with customers,...