Administrator
3 weeks ago
**Sales Administrator
South Liverpool
£24,000 basic salary
Monday to Friday 8:30am to 5:00pm
Permanent
Office based**
A position has arisen with our client in the South Liverpool area who are seeking a Sales Administrator to join the team due to continued business growth. The purpose of the role will be to act as the first contact for customers orders; you will be involvedon the whole order process from initial contact through to delivery ensuring all service standards are met. On offer is a basic salary of £24,000. Working hours are Monday to Friday 8:30am to 5:00pm.
The main duties of a Sales Administrator are:
- Handle incoming correspondence from customers
- Develop relationships with the customers to maximise satisfaction and engagement
- Manage the customer expectations to ensure a transparent service
- Processing customer orders on the systems - raising of work orders
- Keep the CRM system updated with customer information and correspondence
- Discuss costings, products and availability with the customers
- Collaborating daily with the wider teams to ensure orders are fulfilled.
- Dealing with any customer complaints
- Process all the relevant documentation relating to the customer and order
- Experience would be beneficial within a manufacturing, industrial or logistics settings
- Possess excellent communication and interpersonal skills
- Have a good knowledge of Outlook and Excel
- Be a team player but able to work on own initiative
- Ability to manage workload and priories tasks
Keywords; customer, service, client, consultant, representative, advisor, handler, call, contact, centre, office, admin, administration, administrator, support, order, processing, process, processor, inbound, outbound, sales, Merseyside, Liverpool, runcorn,widnes, knowsley, speke,
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