Aftersales Coordinator

3 weeks ago


Leeds, United Kingdom Express Bi Folding Doors Full time

**Aftersales Coordinator**

We are one of the UK’s fastest growing specialist glazing solution providers offering high quality products manufactured in house and installed nationwide by our expert fitting teams.

Due to phenomenal growth we are looking to recruit an experienced Route Planning Co-ordinator within our busy Aftersales department. You will primarily be responsible for the efficient and cost effective routing of a team of seven engineers working nationwide in the UK. This will involve balancing customer needs and expectations, geographic location and distance. At times you will also will deal with post installation queries via telephone and e mail.

You will portray professionalism and confidence and be able to build and maintain close relationships with our customers. As an integral part of the job you will be required to provide customers with an excellent level of service ensuring efficiency of order processing, query resolution and problem solving. It is critical that you are confident in accepting ownership of issues through to resolution.

**Key Responsibilities**
- Optimize field engineers routes
- Dealing with incoming post installation customer telephone and e mail queries and following up in a proactive and expedient manner
- Possess, or have the ability to learn quickly, technical knowledge on the manufacture, working and installation of glazing industry products
- Dealing with customer queries and complaints offering advice and guidance on resolution
- Collaborate with all relevant internal departments including Sales, Installations and Aftersales
- Build specific product knowledge
- Efficient management of customer orders via established Company processes

**Experience and Qualifications required**
- Previous experience of Route Planning
- A confident and polite telephone manner
- Maths & English GCSE or equivalent grades A-C or 4-9
- Excellent time management and personal organisation skills
- Ability to work towards strict and demanding deadlines
- Previous experience within the construction or glazing industry would be beneficial although not essential

To succeed in the role, you will need to be professional, flexible and have a proactive can-do attitude to work

**Job Types**: Full-time, Permanent

Pay: £23,000-£25,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person

**Job Types**: Full-time, Permanent

Pay: £23,000.00-£25,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person

Reference ID: AS06



  • Leeds, United Kingdom ERE Property Full time

    You will also act as support for the sales team & work as part of a sales progression team to ensure the sales process is kept as streamline as possible. Improving operational procedures within the sales team & to provide high standard of after Sales care to our clients to maximise repeat business. You will take responsibility & accountability for delivering...

  • Aftersales Director

    6 days ago


    Leeds, United Kingdom Page Personnel Sales Full time €60,000

    About Our Client Page Group are delighted to be working in partnership with a rapidly growing tech based business within the Real Estate/ Conveyancing sector as they look to appoint a new Aftersales Director. Recognised as a top 100 growing business by the Sunday Times, they are driving significant change within the industry and have ambitious growth...

  • Aftersales Director

    14 hours ago


    Leeds, United Kingdom Page Personnel Sales Full time €60,000

    About Our Client Page Group are delighted to be working in partnership with a rapidly growing tech based business within the Real Estate/ Conveyancing sector as they look to appoint a new Aftersales Director. Recognised as a top 100 growing business by the Sunday Times, they are driving significant change within the industry and have ambitious growth...

  • Aftersales Director

    5 days ago


    Leeds, United Kingdom Page Personnel Sales Full time €60,000

    About Our Client Page Group are delighted to be working in partnership with a rapidly growing tech based business within the Real Estate/ Conveyancing sector as they look to appoint a new Aftersales Director. Recognised as a top 100 growing business by the Sunday Times, they are driving significant change within the industry and have ambitious growth...

  • Aftersales Director

    17 hours ago


    Leeds, United Kingdom Page Personnel Sales Full time €60,000

    About Our Client Page Group are delighted to be working in partnership with a rapidly growing tech based business within the Real Estate/ Conveyancing sector as they look to appoint a new Aftersales Director. Recognised as a top 100 growing business by the Sunday Times, they are driving significant change within the industry and have ambitious growth...


  • Leeds, United Kingdom Bagnall Hopkins Recruitment Limited Full time

    **Customer Service Coordinator** **Monday - Friday 9am - 5.30pm** You will portray professionalism and confidence and be able to build and maintain close relationships with our customers. As an integral part of the job you will be required to provide customers with an excellent level of service ensuring efficiency of order processing, query resolution and...

  • Project Coordinator

    1 month ago


    Leeds, United Kingdom West Riding Recruitment Full time

    **Project Coordinator** A vibrant and busy Leeds based specialist door company are looking to recruit a project coordinator to join their growing team. Specialising in the supply, and installation of garage doors, and entrance doors to residential properties across the region, this role offers an excellent opportunity to be part of a fast paced and busy...


  • Leeds, United Kingdom Pendragon Full time

    **Fleet Sales Coordinator** **Competitive Salary and bonus, pension, critical illness **pay**, life assurance,** **2**3** days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Our Associates are what separate us from the competition; the people who make a difference to our environments,...


  • Leeds, United Kingdom Pendragon Full time

    **Fleet Sales Coordinator** **Shift pattern - (Monday - Friday)** **A basic salary of £23,500 with a bonus of £3,000 which includes pension, critical illness **pay**, life assurance,** **2**3** days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Our Associates are what separate us...


  • Leeds, United Kingdom mpeople recruitment limited Full time

    **Sales and Aftersales Support Co-ordinator** **Leeds** **£23K - £24K** plus free parking and excellent benefits **Monday to Friday - Flexible working after training** Our client a leader in their field, are actively recruiting for a Sales and After Sales Support Co-ordinator to join a growing and well establish organisation. Duties and experience: -...

  • Vehicle Progressor

    1 month ago


    Leeds, United Kingdom Pendragon Full time

    **Evans Halshaw** **Hyundai Leeds** **Competitive salary with pension, critical illness, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales service.** Can you bring a dedication to achieving high standards to a new career as Vehicle Progressor at Evans Halshaw Hyundai...


  • Leeds, United Kingdom Express Bi Folding Doors Full time

    **Customer Services** We are one of the UK’s fastest growing specialist glazing solution providers offering high quality products manufactured in house and installed nationwide by our expert fitting teams. Due to phenomenal growth we are looking to recruit an experienced Customer Service Coordinator to join our busy team. You will portray professionalism...

  • Vehicle Progressor

    1 month ago


    Leeds, United Kingdom Pendragon Full time

    **Evans Halshaw** **Citroen Leeds** **Competitive salary with pension, critical illness, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales service.** Can you bring a dedication to achieving high standards to a new career as Vehicle Progressor at Evans Halshaw Citroen...


  • Leeds, United Kingdom Express Bi Folding Doors Full time

    **Customer Services** We are one of the UK’s fastest growing specialist glazing solution providers offering high quality products manufactured in house and installed nationwide by our expert fitting teams. Due to phenomenal growth we are looking to recruit an experienced Customer Service Coordinator to join our busy team. You will portray professionalism...

  • Vehicle Progressor

    18 hours ago


    Leeds, United Kingdom Pendragon Full time

    **Evans Halshaw** **Citroen Leeds** **Competitive salary with pension, critical illness, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales service.** Can you bring a dedication to achieving high standards to a new career as Vehicle Progressor at Evans Halshaw Citroen...


  • Leeds, United Kingdom Express Bi Folding Doors Full time

    **Customer Services** We are one of the UK’s fastest growing specialist glazing solution providers offering high quality products manufactured in house and installed nationwide by our expert fitting teams. Due to phenomenal growth we are looking to recruit an experienced Customer Service Coordinator to join our busy team. You will portray professionalism...

  • Vehicle Progressor

    1 month ago


    Leeds, United Kingdom Pendragon Full time

    **Stratstone** **Mercedes Benz Leeds** **Competitive salary with bonus opportunity, pension, critical illness, life assurance, single health care, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales service.** Can you bring a dedication to achieving high standards to a new career as Vehicle...


  • Leeds, United Kingdom Express Bi Folding Doors Full time

    **Customer Services** We are one of the UK’s fastest growing specialist glazing solution providers offering high quality products manufactured in house and installed nationwide by our expert fitting teams. Due to phenomenal growth we are looking to recruit an experienced Customer Service Coordinator to join our busy team. You will portray professionalism...

  • Vehicle Progressor

    1 week ago


    Leeds, United Kingdom Evans Halshaw Citroen Full time

    **Vehicle Progressor** **Evans Halshaw** **Citroen Leeds** **Competitive salary with pension, critical illness, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales service.** Can you bring a dedication to achieving high standards to a new career as Vehicle Progressor at...


  • Leeds, United Kingdom The People Pod Full time

    Job Description Are you experienced in Investor Services, Sales Progression, Conveyancing, or aftersales within property sales? Whether you’ve worked with legal firms, property developers, or agencies, we want to hear from you! If you have off-plan property experience, even better.. We’re recruiting for one of the fastest growing companies in the...