Customer Services

5 months ago


Hackney, United Kingdom ALIVINI CO LTD Full time

We are seeking a dynamic, vibrant person to join the Order Office and to offer 1st line IT support to the company.

The position entails dual roles, primarily providing customer services to our clients and second providing 1st line IT support to the company.

Customer Services - approx. 70% of role
- The tasks include telephone liaison with customers, sales representatives, logistics and management, they will take and process orders, prepare invoices and general office administration.

1st Line IT Support - approx. 30% of role - You will serve as the initial primary contact between users and the IT Support Team which is outsourced. Exceptional customer care skills are essential. You will be encouraged to take ownership of user issues, only escalating them if you are unable to resolve them. This is an ideal opportunity for someone perhaps looking to progress their career, confident in their IT Support skills. Working in a small company you will have the opportunity to experience and learn many tools and technologies you may not have had exposure to. A minimum of 1-2 years in a customer facing 1st line support in a small business environment
- not purely in a Service Desk capacity

Knowledge and experience working with Windows 10

Confident in troubleshooting and finding resolutions to issues raised.
- Install, configure, and maintain computer hardware and software
- Troubleshoot network connectivity issues
- Set up and manage user accounts in Active Directory

A good base knowledge of hardware and troubleshooting common issues

Excellent communication and customer care skills - this is essential

There is a requirement to be onsite 5 days a week

Must have professional attitude and have the Right to Work in the UK.

**Salary**: £24,000.00-£28,000.00 per year

**Benefits**:

- Company pension
- Employee discount

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Education**:

- A-Level or equivalent (required)

**Experience**:

- Technical support: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- Italian (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person



  • Hackney, United Kingdom CV-Library Full time

    Customer Service Advisor At Axiom Personnel we are currently recruiting for a Customer Service Advisor to join our well established client based in Hackney. This is a full time position based in a great location. Customer Service Advisor Responsibilities- * Order processing * Administration * Receptionist duties * Give outstanding service to...


  • Hackney, United Kingdom Axiom Personnel Ltd Full time

    At Axiom Personnel we are currently recruiting for a Customer Service Advisor to join our well established client based in Hackney. This is a full time position based in a great location. **Responsibilities-** - Order processing - Administration - Receptionist duties - Give outstanding service to customers/building relationships with clients - Handling any...


  • Hackney, United Kingdom Axiom Personnel Ltd Full time

    At Axiom Personnel we are currently recruiting for a Customer Service Advisor to join our well established client based in Hackney. This is a full time position based in a great location. **Responsibilities-** - Order processing - Administration - Receptionist duties - Give outstanding service to customers/building relationships with clients - Handling any...


  • Hackney, United Kingdom Axiom Personnel Ltd Full time

    At Axiom Personnel we are currently recruiting for a Customer Service Advisor to join our well established client based in Hackney. This is a full time position based in a great location. **Responsibilities-** - Order processing - Administration - Receptionist duties - Give outstanding service to customers/building relationships with clients - Handling any...


  • Hackney, United Kingdom Deekay Technical Full time

    To provide a first class professional customer service to residents and customers as a first point of contact. To resolve complex technical enquires from visitors in relation to a wide range of housing management and leasehold enquiries including repair notifications, rent and general housing management enquiries. To possess extensive technical knowledge...


  • Hackney, United Kingdom Cineworld Group Plc Full time

    **Customer Service Assistant - Hackney Picturehouse**: Location Hackney Business Area: Picturehouse Cinemas Job type: Flexible Hours **Salary**: 10.95 Contact name: Dan Taylor Job ref: 067516 Published: 14 minutes ago **Customer Service Assistant - Hackney Picturehouse** Hackney Picturehouse is a community-minded 6 screen cinema with a spacious Bar...


  • Hackney, United Kingdom Cineworld Group Plc Full time

    **Customer Service Assistant - Hackney Picturehouse**: Location Hackney Business Area: Picturehouse Cinemas Job type: Part Time Contract Contact name: Dan Taylor Job ref: 071476 Published: 25 minutes ago **Customer Service Assistant - Hackney Picturehouse** Hackney Picturehouse is a community-minded 6 screen cinema with a spacious Bar Restaurant....


  • Hackney, United Kingdom Deekay Technical Full time

    To provide a first class professional customer service to residents and customers of London Borough of Hackney as a first point of contact. To resolve complex technical enquires from visitors in relation to a wide range of housing management and leasehold enquiries including repair notifications, rent and general housing management enquiries. To possess...


  • Hackney, United Kingdom 3M Resourcing Ltd Full time

    **3 Month FTC - 35 Hours per week** **Summary**: To provide a first class professional customer service to residents and customers of London Borough of Hackney as a first point of contact. To resolve complex technical enquires from visitors in relation to a wide range of housing management and leasehold enquiries including repair notifications, rent and...


  • Hackney, United Kingdom Architectural Decorators Ltd Full time

    Are you a great communicator who can deliver excellent customer service? Why not bring your customer experience over to the construction industry? **About us** Established in 1944, AD Construction Group has continually expanded its service offerings to align with its growing client base and esteemed reputation. Specialising in a comprehensive range of...


  • Hackney, United Kingdom KDS Driving ltd Full time

    familiar with Taranto system is a preference Must have local government customer service Office based in Islington Incoming telephone calls Call centre experience needed 4 years **Job Types**: Full-time, Temp to perm Contract length: 7 months **Salary**: From £15.77 per hour **Experience**: - call center: 4 years (required) - contact center: 4 years...


  • Hackney, United Kingdom Fox Morris Group Full time

    Fox Morris are working with Housing Hackney Council in relations to finding a Housing Customer Service Advisor to start work ASAP! **Responsibilities** - To provide a first class professional customer service to residents and customers of London Borough of Hackney as a first point of contact. - To resolve complex technical enquires from visitors in relation...


  • Hackney, United Kingdom T.S.D Marketing Group Full time

    **Are you looking for a new opportunity ?!?** **No experience required !!** **18+** We are currently recruiting for a customer service and sales opportunity. We're looking for **enthusiastic **people, with **passion **to provide great customer service for our brand. Learn to develop **communication skills**, **public speaking ability** and attain **sales...

  • Customer Assistant

    6 months ago


    Hackney, United Kingdom Lidl Full time

    Full Time, Night Shift Summary £12.85 up to £13.15 per hour (including an extra £3 per hour while working between 00:00 and 05:00). This isn’t stacking shelves. This is feeding families. Our Customer Assistants work together as a team to ensure their store is clean, tidy and well-stocked so that customers can get the products they love and need. Our...

  • Customer Assistant

    6 months ago


    Hackney, United Kingdom Lidl Full time

    Night Shift, Full Time Summary £12.85 up to £13.15 per hour (including an extra £3 per hour while working between 00:00 and 05:00). This isn’t stacking shelves. This is feeding families. Our Customer Assistants work together as a team to ensure their store is clean, tidy and well-stocked so that customers can get the products they love and need. Our...


  • Hackney, United Kingdom ALIVINI CO LTD Full time

    We are a medium size well established Italian importer and distributor of Wines /Provisions. We are seeking a dynamic, vibrant person to join the Order Office team. The tasks include telephone liaison with customers, sales representatives, logistics and management, they will take and process orders, prepare invoices and general office administration....


  • Hackney, United Kingdom CV-Library Full time

    Field Service Engineer (Telematics) – North East London Salary: £30,000 - £32,000 basic per annum (dependent on experience), with the potential to exceed £40,000 per annum including overtime and bonuses. Hours: Monday – Friday, days (overtime available) Location: Home-Based, Mobile Working (Paid door-to-door), covering North...


  • Hackney, United Kingdom Kinovo Group plc Full time

    Welcome to Kinovo Group plc, a leading provider of specialist property services in the UK. We are currently seeking a Property Services Coordinator to join our team.About UsKinovo Group plc is a pioneering company that offers a range of services, including electrical, mechanical, building repair and maintenance, as well as construction services. Our three...

  • Saturday Day Concierge

    5 months ago


    Hackney, United Kingdom Abbatt Property Services Full time

    Permanent - Hackney, London - Up to £13.15 per hour We have an exciting new opportunity for a Day Concierge to work in our beautiful residential development based in Hackney Downs. As the Concierge you will be responsible for delivering the highest levels of customer service to all residents, guests, contractors, and the clients. You’ll be a real...


  • Hackney, United Kingdom TEAM CONTINUITY SOLUTIONS LTD Full time

    We have an exciting opportuntiy **Service Support Officer Mon - Fri 900-1700 £18.52 per hour** **Job Summary**: We are seeking a highly organized and detail-oriented individual to join our team as a Service Support Officer. You will be responsible for providing administrative support within children and families, ensuring that systems meet procedural...