Facilities Officer
2 weeks ago
TUPP are the UK’s leading provider of on-campus residential and academic accommodation infrastructure, operating over 36,000 rooms in partnership with 15 world-leading universities. This is an exciting time to join our business following a strategy refresh to deliver on our mission to be the partner of choice to universities across the UK.
Here at UPP we currently have an opportunity for a Facilities Officer to join our Peverell team.
This is a zero hours contract working variable shifts including nights and weekends. The salary is £12.46 per hour.
The Facilities Officer will provide a range of support to the residence’s management team and assist with the provision of a suitably equipped and customer centred, secure environment for residents to live and to study in accordance with the license agreement.
Role responsibilities include:
- Carry out regular walks around the residence and grounds, reporting any security/safety
issues
- Monitor and control health, safety and maintenance standards within residence and
grounds
- Respond effectively to fire alarm activations and liaise with the emergency services
- Monitor the signing in and out of all guests, visitors and contractors
- Complete help desk forms for reactive maintenance and pass to the relevant persons
- Deal with queries and complaints in an efficient, professional and courteous manner
- Complete all necessary reports including incident reports, noise reports, accident reports
and others as required
- Monitor the conduct of students, encouraging reasonable and fair behaviour, reporting any
breach of the Code of Conduct and license agreement to the duty warden/tutor and
Residence Manager as appropriate
- Liaise, as necessary, with other Facilities officers, university clients, sub-contractors, UPPRSL
staff and residents and conference delegates
We truly care about the experience of our residents and invite you to join our friendly team and help make a positive difference to students living away from home in our accommodation.
We are looking for you to have worked in a similar role and environment and have great communication and organisation skills, along with an attention to detail and the passion to do a great job. A current driving licence is essential for the role.
You will also be flexible to work (with notice) additional hours when the needed, especially during the main student arrival and departure weekends.
In return, we are offering a fun and interesting environment to work in with a competitive salary and a great benefits package which includes pension, cycle to work scheme, as well as access to our UPP Rewards portal, offering discounts from a variety of retailers, restaurants gyms and more.
We are an inclusive, flexible and supportive employer who is committed to investing in our people through training and development; and we are proud this is recognised through our Investors in People Gold award.
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