Business & Operations Coordinator

4 weeks ago

Immingham, United Kingdom DFDS UK & Ireland Full time

Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as Business & Operations Coordinator.

**Be part of the movement - and play your part.**

**About the role**

Delivering a great service for our customers is essential for us and in this role, you’ll need to do just that. You’ll be working Mon - Fri, 08:00 - 17:00 generally although there is a requirement to work one Saturday in seven.

You will be responsible for:

- Taking and arranging bookings
- Communicating any transport issues with our customers
- Plan loads onto vessels
- Investigating short shipments
- Export clearances
- Work with overseas offices to deliver end to end deliveries managing customers’ cargo
- Tracking volumes and creating reports.

**About you**

You’ll have an involvement in both the road transport and shipping elements of the journey or our customers’ materials. We’ll need you to be confident in holding face to face discussions with other teams and being strong in innovation, we’d love you to come in and challenge the way we do things so we can work smarter, still delivering our excellent service. A proficient level of administration experience & solid IT skills, covering Microsoft packages is relevant for this role, combined with the ability to work in an organised manner and be confident to make informed decisions. We are looking for someone with a professional telephone manner, who is capable of working work on their own initiative, with a driven approach to their work.

We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.

**Working at DFDS**

Join the movement and grow with us.

Be a valued member of a diverse team at DFDS and help drive change together.]

While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.

Now about what we can give you. You’ll be able to access some fantastic benefits such as:

- Life assurance cover
- Contributory company pension scheme
- Holiday Purchase Scheme
- Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
- Full employee assistance programme including:

- Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.
- Huge range of retail discounts from high street and online retailers
- Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.
- Access to Thrive, our award-winning Wellbeing platform.
- Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing.

**We look forward to hearing from you.

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