Border Operations Coordinator
8 months ago
Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as Border Operations Coordinator.
**Be part of the movement - and play your part**
**About the role**
Communicating with a variety of customers, colleagues, and other key stakeholders we’ll need you to be part of our current shift pattern of 4 days on / 4 days off. This is to help us meet the demands of our operations, which run constantly, so we’ll need you to be flexible. (You will rotate a week at a time on the following shifts, 06:00 - 18:00, 10:00 - 22:00 & 11:00 - 23:00.)
You will be responsible for:
- Coordinating with local UK Border Force
- Promote and address enhancements with IT links between DFDS systems and Port Community systems/customs systems
- Create customs ID for all voyages in and out of Immingham and Newcastle including assigning in internal systems
- Process customs clearance units through the customs system
- Process immigration clearances
- Process bookings and manifest requirements including update of dimensions
- Customer service / Dealing with terminal operations
- Escalate relevant issues to Border Compliance Team Leaders
**About you**
We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.
**Working at DFDS**
Join the movement and grow with us.
Be a valued member of a diverse team at DFDS and help drive change together.
While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.
Now about what we can give you. You’ll be able to access some fantastic benefits such as:
- Life assurance cover
- Contributory company pension scheme
- Holiday Purchase Scheme
- Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
- Full employee assistance programme including:
- Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.
- Huge range of retail discounts from high street and online retailers
- Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.
- Access to Thrive, our award-winning Wellbeing platform.
- Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing.
**We look forward to hearing from you.
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