Bank Band 3 Administrator

1 month ago


London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

We are looking for enthusiastic bank administrators to work within our various areas including Guys, St Thomas, Evelina and Community Services - Lambeth and Southwark. You will be working closely with multidisciplinary team to ensure patient safety, provide excellent customer service whilst working in a busy environment.

Being on the Trust bank means you will be open to a wide range of roles duties may include;
- Booking patient follow ups/Referrals
- Preparing clinics and booking tests/appointments
- Reception - answering telephone, patients queries and being first point of contact
- General office administration - scanning, filing, posts

Due to the nature of the services some of the roles may be non-patient/patient facing and will be expected to work 37.5hrs per week/rota based and some may include working on weekends and out of office hours.

Being part of our bank opens you to a wide range of experience, training and some of bank staff go on to be our permanent staff.

As part of the recruitment process if successful at shortlisting stage you will undertake an assessment further information to be provided.

Please be aware applicants that have applied for this role within the last 3 months need not apply.

Closing date; 12th November 2023-Midnight

The duties and responsibilities listed on the Job Description and Persons Specification are representative of the role and its purpose within the service; they are not exhaustive and the post holder may be required to undertake additional or alternative administrative duties and responsibilities commensurate with the level of the post, to support the smooth running of the service.

Our values help us to define and develop our culture, what we do and how we do it. It is important that you understand and reflect these values throughout your employment with the Trust.

**The post holder will**:
1. Put patients first
2. Take pride in what they do
3. Respect others
4. Strive to be the best
5. Act with integrity

Our values and behaviours framework describes what it means for every one of us in the Trust to put our values into action. The framework can be found on our Trust careers pages and Intranet.

Detailed job description and main responsibilities
- Work within a multi-disciplinary team in developing the service in line with departmental plans and Trust corporate objectives.
- Undertake any general administrative responsibilities
- Participate in department and self-development as appropriate to departmental changes.

Undertake any other duties commensurate to the grade, required to ensure the smooth and efficient running of the department
- Booking patient follow ups/Referrals
- Preparing clinics and booking tests/appointments
- Reception - answering telephone, patients queries and being first point of contact
- General office administration - scanning, filing, posts

Please refer to the Job Description and Person Specification for further details.



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