Specialist Anti-cancer Treatment

4 weeks ago

Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

An exciting opportunity has arisen for a Full Time Specialist Anti-Cancer Treatment (SACT) Pathway Coordinator (37.5hrs) to join our extremely busy Oncology/Haematology Booking Service based at Cheltenham General Hospital

You will play a vital role in the booking and coordination of complex chemotherapy and treatment appointments, ensuring the delivery of a smooth and efficient administration service to our NHS and Private patients.

This important role supports the Chemotherapy Outpatient Services in Oncology and Haematology for Gloucestershire Hospitals NHS Foundation Trust.

You will be coordinating cancer pathways and booking complex chemotherapy and treatment appointments, ensuring excellent communication with patients, carers, secretarial and clinical staff.

You must therefore be a hardworking, pro-active, motivated, resilient and patient focused individual who enjoys working in a challenging and busy environment.

You should be extremely well organised with excellent communication and time management skills.

Once trained, you will be expected to use your own judgement to resolve issues and have a tactful and sensitive approach to dealing with occasionally difficult situations.

You should also be able to work well under pressure, closely following booking rules and guidelines and be able to prioritise your own workload under constantly changing demands.

The Oncology and Haematology Booking Service is made up of 3 small but extremely hardworking and dedicated teams of coordinators across both departments.

The SACT Pathway Coordinator will be welcomed into the team based in the Oncology Centre at Cheltenham General Hospital and will work across the service as required.

Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county and with over 8,000 staff, we are one of the largest NHS trusts in the UK. We offer a generous annual leave allowance, excellent bank rates, access to the excellent NHS Pension Scheme, discounts for local shops, restaurants and services, access to our health and well-being hub, access to our two on-site nurseries, flexible working options, discounted public transport, reward and recognition schemes, exercise and activity classes and membership to our popular hospital choir.

To manage the booking of appointments for chemotherapy/treatments

Ensure and implement an efficient chemotherapy/treatment booking service for patients and clinicians ensuring waiting time targets and clinical targets are met and all treatment chair capacity efficiently used at all sites.

Monitoring progress of referrals, identifying problems and taking appropriate actions to ensure efficient management of referrals

To action clinic re-scheduling ensuring that clinical priorities are maintained and liaising directly with consultants and nursing team where capacity problems exist.

To manage the block booking appointments to ensure clinical priorities are maintained.

Making judgements and decisions on flexing template capacity to achieve a balance between clinical priorities and waiting time targets

To ensure that patients receive a supportive and responsive service tailored to their specific needs particularly where barriers to understanding exist.

To ensure accurate and timely data collection. Advising the management and nursing team where over or under capacity issues exist and to suggest ways of addressing these.

To ensure investigative results are brought to the attention of the appropriate consultant

For full details please see the Job Description

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