Credit Controller

3 weeks ago


Tamworth, United Kingdom Euro Car Parts Full time

**Predominantly working from home, one day per week in Tamworth**

We have an exciting opportunity available for an experienced Credit Controller to join a very successful team within Euro Car Parts. The role will be covering the North of the UK and Republic of Ireland. In this role you will oversee customer accounts, chasing down those payments in line with our agreed terms. Debtor days are are important to us and so reducing those down is a key focus and one where we like to see individuals innovation and creativity. This will involve a lot of work with the branches as they all try to have the lowest debtor days in their region.

**Why work for LKQ Euro Car Parts?**

We are a people first organisation - for our colleagues, the customer is at the heart of everything we do, and in turn we put our colleagues at the forefront of our business. As with many of our roles, we are happy to talk about flexible working options, we are committed to supporting a healthy work-life balance. We’re looking for people who love what they do, are passionate about delivering only the very best and make it their business to excel, whatever their role. We strive to support all our employees through their individual career paths and thrive within our business.

**Key Responsibilities**:

- Working closely with LKQ Euro Car Parts branches and external customers to resolve queries
- Liaising with branches and senior management regarding the payment performance of some accounts that may require assistance in collecting debt
- Reviewing aged debt to minimise outstanding balances
- Account reconciliation and query resolution
- Dealing with a high volume of inbound and outbound calls with customers and branches
- Creating and sending appropriate chasing letters to customers when necessary
- Placing accounts on stop and taking accounts off stop at the appropriate times
- Escalating any issues to regional credit managers or branch managers where necessary
- Prompt production and dispatch of statements

**Skills and Experience needed**:

- Previous credit control experience, from a fast paced, B2B environment
- Passion for the role, drive and a sense of urgency
- Account reconciliation experience
- Previous cash collection experience essential
- Ability to deal with high inbound and making high outbound calls
- Full UK driving license - some travel to customer sites will be required
- Has worked with general sales ledger software

**What we can offer you**:

- A competitive salary
- A supportive team structure
- Professional development
- A friendly working environment
- Knowing you are making a difference
- Pension scheme
- EAP
- Enhanced Maternity and Paternity Pay
- 25 days annual leave
- Plus plenty of other company wide benefits


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