Customer Services
4 weeks ago
**Customer Services - Order Processing**
**£20,390 per year**
**Hours - Monday to Friday 9 - 5.30pm**
**Walsham le Willows, Suffolk**
Our client is looking for an organized person with excellent communication skills who is looking for an opportunity within a well-established company who offer career progression.
**Your role will include**:
- Accurately processing customers’ orders into an electronic data base, ensuring all details are entered properly.
- Reviewing order information once captured to ensure 100% accuracy.
- Storing orders and customer communications so that they may be easily located if required.
- Highlighting issues contained within works orders to the Quality Assurance Manager.
- Adding notes to works orders to highlight issues.
- Performing any other duties as may be reasonably requested by your line manager, such as general office tasks including generating letters, photocopying and filing.
**You will need to have**:
- Previous experience in Customer Service would be desirable
- Driving license is essential due to location of office
- Have excellent time management skills.
- Be competent in the use of a range of software packages.
- Have experience of and willingness to work to targets and KPIs.
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