Current jobs related to Customer Service Advisor - NewtonleWillows - H&M Distribution

  • Call Centre Inbound Customer Service

    4 months ago

    Newton-le-Willows, United Kingdom Uniting People Full time

    Uniting People has an exciting opportunity for a Customer Service Advisor to join a team**.** You will be working on a full-time permanent basis. Working 40 hours Monday-Friday office hours. In return, you will receive a salary of £24,000 + upselling bonus. As our Customer Service Advisor, you will provide a high-quality customer...

  • Customer Service Call Handler

    3 months ago

    Newton-le-Willows, United Kingdom Uniting People Full time

    Based within our clients vibrant Customer Service Centre the Customer Service Advisors are the first point of contact for all customers. Working within a close fun team where each member of staff is rewarded with on-going training and fantastic career progression opportunities. You will become a product and brand expert. **Role**: - Answering customer...

  • Inbound Customer Service Advisor

    3 months ago

    Newton-le-Willows, United Kingdom Page Personnel Full time

    Warrington based - Leading UK company - Training provided **About Our Client**: Currently, our client stands as one of the largest independent tyre wholesalers in the United Kingdom. They have achieved this position through their commitment to meeting the needs of their customers efficiently and effectively. The company has honed its operations over the...

  • Apprentice Customer Service Advisor

    2 months ago

    Newton-le-Willows, United Kingdom EE Full time

    Where: EE WarringtonFull time: PermanentSalary: £19,500 per yearHourly rate: £10.00Start Date : 30th September 2024 The Role Are you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, you could really be EE. Join our multi award winning Apprenticeship scheme and...

  • Community Impact Advisor

    3 months ago

    Newton-le-Willows, United Kingdom Robertson Group Full time

    Overview: **We believe people come first. See things our way.** Role: Community Impact Advisor (9 Months - Fixed Term Contract) Location: North West England Challenges. Opportunities. Solutions. At Robertson, we see them our way. We’re bold enough to ask questions. Brave enough to look at things differently. Confident enough to be ourselves. Join us and...

  • Customer Service Advisor

    3 days ago

    Chester-le-Street, United Kingdom Olleco Full time

    Customer Service AdvisorChester le Street, County Durham 24,752 basic per annum (up to 4k bonus plus uncapped commission structure) - Benefits include Pension, BUPA Medical Cash Plan, Life Assurance, 22 Days Holiday (rising with service), Enhanced Maternity / Paternity pay after qualifying service.We are recruiting for an office based full time Customer...

  • Customer Service Coordinator

    3 weeks ago

    Newton-le-Willows, St. Helens, United Kingdom Speedy Hire Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Coordinator. As a key member of our Customer Services Desk, you will play a vital role in delivering exceptional customer service to our existing and new customers, colleagues, and stakeholders across the business.Key ResponsibilitiesCustomer...

  • Customer Service Representative

    1 week ago

    Newton-le-Willows, St. Helens, United Kingdom Speedy Hire Full time

    We are Speedy Hire, the UK's leading provider of hire equipment and support services. Our team is dedicated to delivering exceptional service to our customers, and we're looking for a skilled Customer Service Representative to join our team.Key Responsibilities:Provide excellent customer service to our clients, responding to their queries and resolving any...

  • Customer Service Representative

    1 week ago

    Newton-le-Willows, St. Helens, United Kingdom Speedy Hire Full time

    We are Speedy Hire, the UK's leading provider of hire equipment and support services. Our team is dedicated to delivering exceptional service to our customers, and we're looking for a skilled Customer Service Representative to join our team.Key Responsibilities:Provide excellent customer service to our clients, responding to their queries and resolving any...

  • Customer Service Coordinator

    3 weeks ago

    Newton-le-Willows, St. Helens, United Kingdom Speedy Hire Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Coordinator. As a key member of our Customer Services Desk, you will play a vital role in delivering exceptional customer service to our existing and new customers, colleagues, and stakeholders across the business.Key ResponsibilitiesProvide...

  • Customer Service Coordinator

    3 weeks ago

    Newton-le-Willows, St. Helens, United Kingdom Speedy Hire Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our Customer Services Desk as a Customer Service Coordinator. As a key member of our team, you will play a vital role in delivering exceptional customer service to our existing and new customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide timely...

  • Customer Service Coordinator

    2 weeks ago

    Newton-le-Willows, St. Helens, United Kingdom Speedy Hire Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Coordinator. As a key member of our Customer Services Desk, you will play a vital role in delivering exceptional customer service to our existing and new customers, colleagues, and stakeholders across the business.Key ResponsibilitiesProvide...

  • Customer Service Coordinator

    2 weeks ago

    Newton-le-Willows, St. Helens, United Kingdom Speedy Hire Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our Customer Services Desk as a Customer Service Coordinator. As a key member of our team, you will play a vital role in delivering exceptional customer service to our existing and new customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide timely...

  • Customer Service Liaison

    3 weeks ago

    Newton-le-Willows, St. Helens, United Kingdom Speedy Hire Full time

    Job Summary:We are seeking a highly skilled Customer Service Coordinator to join our team at Speedy Hire. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service to our existing and new customers, as well as colleagues across the business.Key Responsibilities:Provide timely and effective responses to...

  • Customer Service Representative

    2 weeks ago

    Newton-le-Willows, St. Helens, United Kingdom Nationwide Platforms Full time

    This is a very busy role and predominately customer-facing, so we are looking for someone who is sociable, has very strong customer service skills, is incredibly organised, likes working in a fast-paced environment, and is computer literate (Excel/Word).As a key member of our team at Nationwide Platforms, you will be responsible for servicing one of our key...

  • Customer Service Representative

    2 weeks ago

    Newton-le-Willows, St. Helens, United Kingdom Nationwide Platforms Full time

    This is a very busy role and predominately customer-facing, so we are looking for someone who is sociable, has very strong customer service skills, is incredibly organised, likes working in a fast-paced environment, and is computer literate (Excel/Word).As a key member of our team at Nationwide Platforms, you will be responsible for servicing one of our key...

  • Customer Service Representative

    2 weeks ago

    Newton-le-Willows, St. Helens, United Kingdom Speedy Hire Full time

    We are Speedy Hire, the UK's leading provider of hire solutions. Our extensive range of tools, specialist equipment, and plant hire services cater to every job requirement.As a key member of our team, you will have the opportunity to build strong relationships with our customers, providing exceptional service and support.Key Responsibilities:Develop and...

  • Customer Service Representative

    2 weeks ago

    Newton-le-Willows, St. Helens, United Kingdom Speedy Hire Full time

    We are Speedy Hire, the UK's leading provider of hire solutions. Our extensive range of tools, specialist equipment, and plant hire services cater to every job requirement.As a key member of our team, you will have the opportunity to build strong relationships with our customers, providing exceptional service and support.Key Responsibilities:Develop and...

  • Customer Service Representative

    2 weeks ago

    Newton-le-Willows, St. Helens, United Kingdom Speedy Hire Full time

    Job DescriptionJob Title: Customer Service Co-ordinatorJob Summary:We are seeking a highly skilled and customer-focused individual to join our Customer Services team as a Customer Service Co-ordinator. As a key member of our team, you will be responsible for delivering exceptional customer service to our existing and new customers, ensuring their needs are...

  • Customer Service Representative

    2 weeks ago

    Newton-le-Willows, St. Helens, United Kingdom Speedy Hire Full time

    Job DescriptionJob Title: Customer Service Co-ordinatorJob Summary:We are seeking a highly skilled and customer-focused individual to join our Customer Services team as a Customer Service Co-ordinator. As a key member of our team, you will be responsible for delivering exceptional customer service to our existing and new customers, ensuring their needs are...

Customer Service Advisor

4 months ago

NewtonleWillows, United Kingdom H&M Distribution Full time

**Overview of Role**

H&M Distribution are actively looking for an experience Customer Service Advisor to join their friendly team within their Newton-le-Willows Depot. Offering a competitive salary, personal and professional growth possibilities, and a comprehensive benefits and incentive package.

As a Customer Service Advisor, you will work as part of an efficient operations team to ensure that high customer satisfaction is maintained, that key clients are retained, and that strong business relationships are promoted.

**About Us**

H&M Distribution & International is a leading provider in the pallet haulage industry formed in January 2007, offering transport and warehousing services out of our Warrington facility in the Northwest of England. Our company is rapidly developing and employ over 170 employees across 3 depots within the UK.

We believe that the key to our success is a result of the people we employ ensuring as an employer, we provide the right training and development to ensure that each individual can grow their skills and strengths to be successful. We pride ourselves on building strong relationships with all employees through open and honest communication.

**Responsibilities**
- Daily communication and interaction with customers, dealing with any issues and general queries
- Investigating and resolving any customer complaints
- Providing information on products, services, and delivery times
- Providing daily and weekly reports
- Maintaining current internal and database systems
- Escalating inquiries to appropriate team, when necessary
- Assisting with onboarding of new customers
- Passing customer feedback onto different departments to improve the organisations service
- Completing daily task sheet

**Requirements**:

- Excellent team-working skills to effectively collaborate with other team members and departments
- Excellent interpersonal and active listening skills
- Clear communication skills
- Strong attention to detail
- Working knowledge of CRM tools
- Ability to work well in a team
- Mult-tasking skill and good organisational abilities
- Ability to work calmly under high-stress situations
- Excellent Health & Safety Awareness

**Benefits & Incentives**

Quarterly Bonus Incentive Scheme

28 Days Annual Leave, 1 Additional Day off for your Birthday and Additional Holidays for Length of Service.

The ability to purchase additional holidays through our Holiday Purchase Scheme.

Training and Development Programmes

Refer a Friend Bonus for Class 1 & 2 Drivers - £5000 per referral

Length of Service Bonus

Death in Service

Free Company Uniform

Company Pension Scheme

Wellbeing & Counselling Programme

Free Onsite Parking

1. **Salary**:£23,850 per annum plus ability to achieve quarterly bonus scheme with the view to increase as of 1st April 2023

2. **Hours of Work**: Monday to Friday, between the hours of 9am - 5pm / 8am - 4pm

3.

**Job Types**: Full-time, Permanent

**Salary**: £23,850.00 per year

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Quarterly bonus

Ability to commute/relocate:

- Newton-le-Willows: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Reference ID: CS