Business Travel

2 weeks ago


Colchester, United Kingdom Inntel Ltd Full time

Job Advert

Main duties and responsibilities;
To answer and manage all incoming telephone calls and allocate as appropriate

Logging all accommodation and travel requirements received by telephone and provide information on turnaround times

Operate the chat box function on Inntel’s booking tool.

Manage all company post

Create client profiles and manage client databases

Maintain venue databases

Travel invoicing and manual invoicing

Process VCC payments (virtual credit card) for bookings as required

Import hotel rates into enquiries

Support with any specific projects as required

Support with general reviews and processing of spreadsheets

Support with Audits, H&S and Compliance checks

Support all client implementation plans as required

Meeting and greeting clients and visitors to Inntel House.

To accept and practice total quality commitment, to the mutual benefit of the company and its clients

Assist in the training of new starters from other departments

Any other tasks as required

**What we are looking for**:
An energetic, positive and enthusiastic approach

A quick learner with exceptional eye for detail

The ability to follow set processes, but to also use own initiative when required

An independent worker, with the ability to also work as part of a team

Ability to build strong client relationships

Excellent telephone manner

Previous administration and/or Customer service experience is preferred but not essential

Please submit your CV highlighting any relevant experience to be considered for this position.

Company Benefits;
Vivup - Lifestyle Savings

Salary Sacrifice Schemes (Bike, Car, Home & Electronics)

Employer paid Health Cash Plan

Generous Holiday Allowance

Reward and Recognition Programme

Employee Assistance Programme

Mental Health Awareness Training

Social Events

Access to fully funded personal and professional development programmes


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