Business Travel
2 weeks ago
Job Advert
Main duties and responsibilities;
To answer and manage all incoming telephone calls and allocate as appropriate
Logging all accommodation and travel requirements received by telephone and provide information on turnaround times
Operate the chat box function on Inntel’s booking tool.
Manage all company post
Create client profiles and manage client databases
Maintain venue databases
Travel invoicing and manual invoicing
Process VCC payments (virtual credit card) for bookings as required
Import hotel rates into enquiries
Support with any specific projects as required
Support with general reviews and processing of spreadsheets
Support with Audits, H&S and Compliance checks
Support all client implementation plans as required
Meeting and greeting clients and visitors to Inntel House.
To accept and practice total quality commitment, to the mutual benefit of the company and its clients
Assist in the training of new starters from other departments
Any other tasks as required
**What we are looking for**:
An energetic, positive and enthusiastic approach
A quick learner with exceptional eye for detail
The ability to follow set processes, but to also use own initiative when required
An independent worker, with the ability to also work as part of a team
Ability to build strong client relationships
Excellent telephone manner
Previous administration and/or Customer service experience is preferred but not essential
Please submit your CV highlighting any relevant experience to be considered for this position.
Company Benefits;
Vivup - Lifestyle Savings
Salary Sacrifice Schemes (Bike, Car, Home & Electronics)
Employer paid Health Cash Plan
Generous Holiday Allowance
Reward and Recognition Programme
Employee Assistance Programme
Mental Health Awareness Training
Social Events
Access to fully funded personal and professional development programmes
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